The Company

Quiip is a specialist online community and social media management agency, working with Australia’s biggest brands and purpose-driven organisations.

Our small team is wholly remote, collaborating from over a dozen locations worldwide. We call it radical flexibility – and we mean it! Each employee is empowered to set their own availability and how many hours they want to work across a 24/7 week, providing the freedom to blend work with study, family caregiving, travel and creative pursuits.

We are proud to be amongst the first B Corporations in Australia – the highest certification in the world for social responsibility. As part of our commitment to using business as a force for good, we Pledge 1% of our time and revenue to non-profit organisations. Quiip is a carbon neutral company certified by Trace.

Our values below are embedded in our culture and shape our approach to every aspect of how we operate.

Knowledge – We are uniquely skilled and experienced at what we do. We are constantly learning from each other and the communities with which we work and play. The Quiip hive-mind means our clients and partners enjoy the collective wisdom of multiple experts and decades of expertise. We demonstrate our shared knowledge through thought leadership, insights and analysis, and industry engagement.

Purpose – We are on a mission to protect, connect and support people online. We make the spaces where we work safer and more inclusive. We do business purposefully, in ways that are better for the planet, the communities we serve and the people we work with. We commit to continuously improving our impact.

Excellence – We strive to always deliver excellence for our clients. We are focused and thorough in our moderation work, considered and tactical in our strategic recommendations and dedicated to providing world-class community management. We anticipate, identify and manage the things that other agencies miss.

The Role

In your first months you might expect to:

• Inspire more Australian women to participate in physical activity
• Educate and encourage Australian women in leadership positions
• Raise awareness for a leading Australian vitamin brand

• Generate a series of engaging Instagram and Facebook posts that fulfils the briefs to:
• Review the client’s feedback on their quarterly content calendar and make the requested changes before submitting it for final approval
• Plan your monthly workload, allowing ample time in the third week to meet deliverable deadlines, whilst adhering to the allocated hours budget
• Identify an emerging content trend and proactively set a meeting with your client to recommend how it could be leveraged
• Familiarise yourself with Quiip's branding guidelines to support the Marketing team with content for a quarterly LinkedIn campaign
• Finesse the layout of a government pitch deck in Microsoft PowerPoint to highlight Quiip’s service offering in a visually compelling manner
• Attend a fortnightly meeting via Google Meet to touch base with other team leaders and workshop emerging issues

The full position description is available here: https://bit.ly/QuiipContentLeadPD

The Skills and Requirements

• Minimum 3 years of professional experience in a senior social media and/or content creation role
• Experience in agency account management or a client-facing role, with proven success in fostering positive client relationships
• Demonstrated experience in graphic design, photo editing, short-form video editing, copywriting, document design, and preparation of content calendars with a keen eye for detail and aesthetics
• Proficiency with design software, including Adobe Creative Cloud (Photoshop, Illustrator, InDesign) and Canva; and business software such as Google Suite, Dropbox, Microsoft Office, Asana or similar project management tools
• Understands the Australian social media landscape, social media platforms, emerging content trends, popular content types and required dimensions
• Excellent written communication and copywriting skills, with the ability to craft high quality, engaging copy for different audiences and formats
• Effective time management, ability to appropriately prioritise workload and meet deadlines
• Proactive and solutions-oriented, able to work autonomously and asynchronously as part of a remote team
• Australian citizenship, residency or appropriate work permits

We understand that it’s rare to tick all the requirement boxes! If you are enthusiastic about this role and believe you can make a meaningful contribution, we encourage you to apply.

The Deal

• Contract: casual with a view to permanent part-time after 12 months
• Hours: dynamic and flexible, but approximately 10-15 hours per week which may be weighted across the month depending on deadlines
• Location: this role is fully remote
• Salary: between $44.50 - $47.50 per hour exclusive of superannuation, commensurate with experience
• Starting: April 2025

The Benefits

As part of Team Quiip, you will have the ability to set your own availability and “office hours” each week. You will also have access to the full range of employee benefits, including:

• An annual health and wellbeing stipend, plus a contribution to purchase a fitness wearable
• Access to Uprise, our Employee Assistance Program, with coaching and counselling services
• A generous professional development budget and optional tickets to SWARM Conference
• Two full days of paid volunteer work and up to $500 matching charitable donations
• An anniversary bonus for each year with the company
• Salary sacrifice for office equipment and an hourly working from home allowance automatically added to your pay
• Opportunities to attend online social events, an annual staff retreat, and a variety of free workshops