Are you ready to bring your customer service to a thriving industry? What if you could combine that with being part of the renewable energy industry?

We’re looking for an enthusiastic and adaptable Customer Service Representative to join our clients growing team at a dynamic Australian company. If you enjoy working in a collaborative environment and solving a variety of challenges, this could be the role for you!

This role is open to recent graduates, or even those with some established customer service experience - e.g. in retail management, call centre, etc. Your attitude and approach is what will set you apart. This job is available now for immediate interview and start!

About our client

This company is an innovative and established Australian company, making a significant impact in the Australian renewable energy industry. They have made significant strides in their markets, and they are now an established and important player in their market. Leading the way in innovation. With offices in the city, they offer great opportunities to work as part of a team, with opportunities for advancement.

About the Role

As a Customer Service Representative, you’ll play a critical role in supporting their customers. You’ll handle a variety of queries—whether it’s about payments, troubleshooting, or general assistance—all with a customer focused, professional and proactive approach.

This is a full-time, office-based role where you’ll join a supportive team of like-minded individuals, working together to achieve success in a fast-paced and dynamic environment.

What You’ll Do

• Respond to a high volume of inbound calls and inquiries with a positive and solution-focused attitude.
• Assist customers in navigating system issues (application), processes, resolving concerns, and answering questions about our services.
• Collaborate with team members to ensure seamless customer experiences and efficient issue resolution.
• Stay up to date with company processes and developments as we grow and evolve.

Who We’re Looking For

• Customer Service Enthusiast: You have prior experience in customer-facing roles (e.g., retail, call centre, hospitality) and a genuine passion for helping people.
• Resilient and Adaptable: You thrive in a fast-paced environment and handle challenges with professionalism and confidence.
• Tech-Savvy Learner: You’re comfortable using digital tools and eager to develop your skills further.
• Team Player: You enjoy being part of a supportive team and contributing to shared success.
• We’re especially interested in candidates who are early in their careers, eager to learn, and excited about opportunities for growth within our company.
• Relevant business or related qualifications would be great, although not essential.

Ready to Apply?

If this sounds like the role for you, we’d love to hear from you! Apply now and take your first step toward a rewarding career with a company that values its people and its impact on the future.