About us

William Wallace Group is a Brisbane based hospitality business offering contemporary catering services and hospitality management for corporate clients, private events, and venue partners.

Our services feature exceptional hospitality paired with a refined food & beverage offering ensuring remarkable guest experiences time and time again.

From intimate celebrations to grand scale galas, our team of hospitality professionals continually strive to provide a memorable event on every occasion.

We believe that our business should be used as a force for good and aim to implement initiatives to improve the communities in which we work & live as well as establish compatibility between the growth of our business and protection of the environment.

About the role

The Catering Coordinator is responsible for assisting with our delivered catering offering, event management & sales, food & beverage service and guest experiences at offsite events & venues.

This position works closely with the General Manager, Operations Manager and Head Chef to ensure successful business & event planning and implementation of company procedures to create remarkable client & guest experiences.

Qualifications & experience

• Current RSA and RMLV certificates (or willing to obtain).
• 1+ years' experience in a high-end restaurant, catering business or 5-star hotel.
• Driver’s license (required).
• Exceptional food and beverage service knowledge and ability.
• Strong computer literacy skills.
• Excellent attention to detail.
• Time management, communication & planning skills.
• Experience managing food & beverage service for small & large sit down & cocktail style events.
• Ability to manage & train front of house team members.
• Work effectively as part of a small team.

Tasks & responsibilities

• Work closely with the kitchen and front of house team to deliver a consistently exceptional client experience.
• Hands on management of food and beverage service at offsite events, venues, and corporate client sites for sit down and cocktail style events.
• Event coordination & sales - answer client enquiries, create quotes, event orders, delivery schedules, packing lists and perform related administrative duties.
• Work with the management team to create a socially and environmentally responsible business.
• Provide an exemplary level of customer service.
• Set up and pack down events (tables settings, bump in/out equipment, set up bars etc.)
• Load catering vans with food orders, beverages & equipment and perform deliveries to client sites.
• Responsibility for client & guest service experience for full-service events and our delivered catering offering.
• Assist with the development & management of WWG’s delivered catering & contract catering accounts.

Benefits

• Work in a diverse range of locations from the head office to private homes, corporate client sites, event venues and retail locations.
• Flexible roster with administration & event shifts.
• Manage a wide variety of events.
• Professional development opportunities and in-depth training.