Clean Vibes, a leading provider of Cleaning and Waste Management Services for events and venues across Australia, is seeking an experienced and dynamic Events & Venues State Operations Manager. This role is pivotal in overseeing the planning, scheduling, and delivery of services to ensure the profitable and efficient operation of Clean Vibes contracts. Reporting directly to the National Operations Manager, you will be responsible for managing relationships with clients, internal and external stakeholders, and teams to deliver high-quality services. You will ensure smooth event operations, from logistics and staffing to financial management and risk compliance. This is a hands-on leadership role with the opportunity to drive business growth and build strong client relationships.

Key Responsibilities:

• Profitability & Contract Management: Ensure each event or contract is profitable by developing tailored operational plans, waste management strategies, and staffing rosters. Review and finalize scope of work with clients.
• Client & Relationship Management: Build and maintain strong client relationships through regular meetings, ensuring client expectations and KPIs are consistently met. Act as a key liaison between Clean Vibes and event management teams.
• Venue/Event Management: Oversee event logistics, staffing, and service delivery, ensuring contractual obligations are met. Continuously improve operational processes to enhance venue presentation, staff productivity, and client satisfaction.
• Logistics & Equipment Management: Ensure that event supplies, equipment, and vehicles are appropriately maintained and delivered on time to event sites. Maintain a register of assets, including cleaning chemicals and equipment.
• Risk Management & Compliance: Conduct safety audits and implement safe work practices to ensure all operations comply with safety standards. Manage incident reporting and investigations.
• Staff & HR Management: Recruit, train, and motivate staff, ensuring they meet performance standards and adhere to Clean Vibes' policies and procedures. Oversee uniform compliance and manage staff development needs.
• Financial & Budget Management: Control expenses and ensure event activities stay within budget. Attend monthly meetings with senior management to review P&L reports and discuss financial performance.
• Business Development: Collaborate with the Business Development team to generate new business opportunities, prepare quotes, and build client relationships to drive growth.
• Reporting & Communication: Provide regular updates to senior management, preparing event reports, timesheets, and financial summaries. Ensure timely completion of all administrative and reporting tasks.

Qualifications & Experience:

• Previous experience in cleaning, event management, or facilities management.
• Strong organizational, leadership, and communication skills.
• Proven ability to manage teams, clients, and event logistics effectively.
• Proficient in Microsoft applications and managing operational systems.
• Full driving license, First Aid Certificate, and National Police Check.

This is an exciting opportunity for an individual with a strong background in operations and event management to join Clean Vibes and contribute to the success of large-scale events across Australia.

To Apply?

If you think you've got what it takes to help us to deliver our services in NSW/ACT, then this is your chance! Please submit your resume and cover letter via seek.

Applications Close Friday 11th April 2025 at 11:00pm (AEST) however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.