Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

The Opportunity

The Newstead Residences is a premium retirement village located in Newstead, and we have a wonderful opportunity for an organised and friendly Administration Assistant to join our team. As a passionate people person, you'll be responsible for a wide range of administration and compliance duties to ensure the smooth running of the community. If you are an Administration Assistant who is organised, friendly, able to build relationships well and enjoys variety in their work day, you'll enjoy this exciting opportunity!

This is a permanent full-time position working Monday-Friday 9am-5pm

What we offer

• $30.75/hr + relevant award entitlements including penalty rates, overtime and allowances + superannuation
• Potential to earn up to 12 weeks Parental Leave
• Employee Referral Program and Employee Assistance Program
• Discounts to Health Insurance and Retail & Leisure partner providers
• Further career opportunities and development (develop into an Assistant Community Manager and more!)
• Be part of an organisation focused on innovation and support

You will

• Provide general administrative duties including but not limited to: updating resident information, billing & levies, invoicing and other ad-hoc duties
• Maintain all compliance administration by ensuring policies are up to date and checklists are completed as needed
• Attending resident and staff meetings and taking detailed minutes
• Assist our fellow resident-facing team members with Concierge duties and events
• Complete general ad-hoc duties delegated to you by the Community Manager and provide vital support to them in their absence
• Have a passion for building on resident satisfaction and engage with multiple stakeholders at once

What you will bring

• Experience in a customer-facing Administration or Reception role (such as Retirement Villages, Tourism, Corporate Offices or Hospitality)
• Intermediate computer skills and adaptability to learn new software programs (essential)
• Demonstrated ability to coordinate work and prioritise work to meet deadlines and commitments
• Adaptable and friendly persona that will enjoy building relationships with residents
• Two COVID-19 Vaccinations up-to-date (required)

Who we are

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1300 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next?

Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.