Ongoing Contract Leading to Permanency | $34.75 per hour
Full-time hours, 8am - 5pm, Monday to Friday

Are you a motivated, problem-solving individual with a passion for providing excellent customer service? Do you thrive in a team-based environment, where your contributions make a direct impact on success? If so, we want to hear from you!

Our client, a leading provider of high-quality office furniture and installation services, is seeking a Customer Service and Administration Officer to join their growing team. This is an ongoing contract role that will lead to permanent employment for the right candidate.

Key Responsibilities:

• Efficiently manage order entry, maintenance, and progression of all orders.
• Provide accurate ETAs and update customers on order statuses.
• Maintain a strong knowledge of products and processes, ensuring adherence to the highest standards.
• Perform data entry and prepare customer quotes as needed.
• Be an effective team member, contributing to the overall success of the organization.

What We're Looking For:

• Excellent communication skills, both written and verbal.
• Strong attention to detail and ability to work under pressure.
• Good time management and organisational skills.
• Self-motivated with a proactive attitude and willingness to learn.

• Proficient in Microsoft Word and Excel.
• Experience with warranties documentation is preferred, but not essential.

• Friendly, approachable, and professional telephone manner.
• Strong work ethic, reliability, and commitment to quality.
• Ability to work effectively both independently and as part of a team.

• Must be an Australian citizen or permanent resident.

• Experience: Minimum of 1 to 2 years in a customer service environment (experience in the office furniture industry is a plus but not essential).
• Skills:
• Technical Skills:
• Personal Attributes:
• Requirements:

Why Join Us?

• Competitive Pay: $34.75 per hour
• Career Development: Ongoing contract role leading to permanency for the right candidate.
• Dynamic Environment: Work with a professional and supportive team in a booming industry.
• Commitment to Excellence: Be part of a company known for providing high-quality products and services.

This is an excellent opportunity for a driven individual who thrives in a fast-paced, customer-focused environment. If you're ready to take your career to the next level, apply today!