Digital Application Specialist / CTS

Join a Leading Global Healthcare Company Specialising in Dental Care

Are you a dynamic Digital Application expert looking to make a significant impact? Join our fast-paced, collaborative, and flexible team environment where you can develop your skills and grow your career. Our brands have empowered dental professionals to provide better, safer, and faster dental care for over 100 years. If you're passionate about shaping the future of dental care, we want you on our team!

About the Role:

As a Digital Application Specialist / CTS, you will be responsible for providing comprehensive education around applications and digital workflows to CTS customers, ensuring a deep understanding of equipment functionality, maintenance, and integration across our software solutions – CEREC, inLab, Sidexis, SiCAT and DS Core. This role involves growing educational revenue and DS Services utilisation by conducting training programs, driving product utilisation, and maintaining favorable client relations to increase market share and penetration. The position requires a high level of technical knowledge and the ability to deliver exceptional customer service.

Key Responsibilities:

• Support customers in the initial phases of their learning journey by guiding them through the use of our digital equipment and workflows to increase DS material adoption and equipment utilisation.
• Generate revenue through digital education and deliver essential training to advance customer adoption of DS equipment and digital workflows.
• Drive the growth of customer adoption and user engagement by leveraging the DS Software platforms.
• Collaborate with sales specialists to ensure the highest quality learning experience for our customers.

Skills and Experience:

• Strong business acumen with mature judgment and discretion.
• Excellent attention to detail and capacity to work independently.
• Superior written and verbal communication skills.
• Advanced proficiency in MS Office Suite (Excel, Word, PowerPoint, Access).
• Strong interpersonal skills with the ability to adapt to a changing environment.
• Highly organized with exceptional time management and multitasking abilities.
• High levels of personal drive, motivation, and willingness to contribute to team goals.
• Preferred: Relevant degree or certificate.
• Demonstrated experience in a similar role, preferably within the Healthcare or Dental industry.

More About Dentsply Sirona

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference - by helping improve oral health worldwide.