To apply for this role please address the Selection Criteria along with a short cover letter with details why you are applying for this role, and what you would bring to Cairns Historical Society together with an up to date resume. For a full Position Description please contact the below email address.

Please email your application to [email protected] Applications close COB 31/03/2025. Only shortlisted applicants will be contacted.

Selection Criteria

1. Qualifications and/ or licenses

• Qualification in Community Development/Volunteer management and /or equivalent career experience in volunteer management or relevant equivalent experience with transferrable skills.
• Knowledge and experience or ability to gain knowledge in Workplace Health & Safety, compliance and emergency and hazard policy, procedures and management.
• First Aid Certificate or ability to acquire First Aid Certificate.
• Blue Card or ability to acquire Blue Card.

2. Experience and knowledge

• Experience co-ordinating volunteer recruitment, management and training initiatives or ability to demonstrate comparable skills.
• Strong ability to lead, motivate, inspire, and provide tangible recognition initiatives to volunteers.
• Demonstrated strong organisational skills, time management skills, a high level of attention to detail, with
• ability to respond efficiently to competing demands.
• Demonstrated experience in working in a fast-paced environment with competing demands.
• Strong administration and computing skills particularly with Microsoft office, retail management software, Business databases.
• Highly developed interpersonal skills, incorporating verbal & written communication skills, with an understanding of team dynamics.

3. Skills and personal attributes

• Possess excellent forward planning and organisational skills.
• Builds mutually beneficial relationships with colleagues, volunteers and visitors/customers and can gain commitment & cooperation from others, and resolve issues and conflicts.
• Ability to deal with unforeseen circumstances and to “think on one’s feet” to achieve positive outcomes for the Society.
• Strong communication skills and ability to effectively communicate with a diverse range of individuals, including culturally and linguistically diverse backgrounds.
• Possess cross-cultural competency; awareness, attitude, knowledge and skills.
• Calm and friendly manner with flexible and constructive attitude and approach to work design and work procedures.

Key Accountabilities

• Lead and develop a dedicated team of Front and Back of House volunteers, establish accountabilities and work priorities, and manage resources associated with volunteerism.
• Lead best practice recruitment processes for volunteers integrating and nurturing skilled volunteers into organisational operations both in Front and Back of house.
• Seek and recruit volunteers from across the community with emphasis on Inclusivity and Diversity.
• Coordinate rosters and organise work flows for all Volunteers – front and back of house.
• Develop and deliver a dynamic and inclusive volunteer training program including support materials/manuals.
• Provide workplace Induction and develop with other work areas an internal annual calendar of skills based training.
• Supervise volunteer’s performance and develop rewards and recognition program.
• Maintain accurate volunteer databases and records.
• Contribute to CHS strategic, operational and budget planning processes.
• Provide operational cover as Duty Manager as required.
• Provide Executive support and/or other duties as required including monthly and Annual Reporting.
• Seek and Apply for grants and funding to support volunteers and training programs for Society.
• Lead the Society’s Workplace Health and Safety program.
• Develop/ maintain training guides and Operational Manuals for Society.
• Contribute to the Society’s Emergency Management planning, implementation and evaluation.
• Ensure compliance with relevant regulations and standards including Workplace Health and Safety the CHS Code of Conduct and other policies and guidelines.