DVNQ is looking for an inspirational leader with proven experience working within the domestic and family violence sector.

Are you ready for an incredible opportunity to lead a dynamic team of dedicated specialist domestic and family violence professionals? This role is a chance to make a lasting impact on the lives of those in our community.

About us

Our charity has operated for over 30 years in Townsville. Throughout this time, we have been at the forefront of supporting communities with evidence-based, trauma-informed practices. We care deeply for the communities we work with and the rights and safety of victim survivors.

We strongly uphold our values when working with client, stakeholders and each other. Our values are: Integrity, Compassion, Advocacy, Innovation and Collaboration. We invest in professional development and provide a supportive culture because we recognise and value our staff working in this sector.

What do our team members say?

“I like to be a part of change and innovation for the organisation. I have really enjoyed working alongside the amazing staff to support them in working toward the safety of women and children.”

“I like being in an organization of strong women in the pursuit of supporting victim survivors from a feminist-based framework and creating meaningful change.”

“I have enjoyed being a part of a very welcoming and experienced team who provide invaluable support services to the community.”

“As someone who was new to leadership, I have been so supported since stepping into the role as a team leader. DVNQ has offered me a lot of opportunity for growth and provides me with a space to channel my passion for the rights of women and children into meaningful work.”

About the role

As the visionary Team Leader, you will be at the forefront of coordinating a range of crucial collaborative and person-centred services, including crisis support, case management, advocacy, home safety upgrades and court support. Your leadership will be the driving force behind the delivery of these essential services in Townsville, ensuring advanced contemporary practice through continuous improvement.

You will inspire and guide a team towards achieving their goals, while fostering a positive and inclusive work environment. You will also play an active role as part of the Leadership Team contributing to the organisation’s innovative and collaborative strategic direction.

Salary and Benefits

• SCHADS Level 6.1
• Relocation package subject to negotiation
• Salary packaging options up to $15,900 greatly increasing your take home pay (superannuation can be paid in addition to this, subject to any ATO limit where applicable). https://www.smartsalary.com.au/calculator/
• Christmas leave granted in addition to 4 weeks annual leave (pro rata basis)
• 17.5% annual leave loading
• Monday to Friday working pattern with only occasional out of hours work
• Flexible working hours
• A supportive induction process and in-house training
• Regular external professional supervision
• Employee Assistance Program
• Annual flu injections
• Supportive work environment with a commitment to staff wellbeing and professional development and generous training opportunities

About you

If you're mission-driven and ready to be a catalyst for change, join us on this exciting journey. The successful candidate will be future focused, accountable, and able to create a positive culture, lifting others up with an energetic, compassionate, inspiring, and engaging manner.

The successful candidate will be able to demonstrate they are able to meet the following Selection Criteria:

Required Qualifications & Experience

• Degree level qualification in a relevant human services discipline (or 5 years’ experience in a similar field will be considered).
• Minimum of 3 years’ full time equivalent professional experience in a relevant human services discipline.
• Advanced experience working with current legislation (Domestic and Family Violence Act 2012, Child Protection Act 1999), Common Risk Assessment Framework and DFV Information Sharing Guidelines.
• Proven experience leading a team, including line managing and supervising staff and providing direction and specialist practice advise.

Required Skills and Knowledge

• Comprehensive knowledge of domestic and family violence, including the principles of trauma-informed practice, crisis intervention and counselling, application of appropriate risk assessment and response and an understanding of high-risk indicators and protective factors.
• Advanced capability in complex decision-making, balancing safety, best practice, resource limitations and desired outcomes.
• Accomplished and able to adapt and tailor approaches to ensure genuine cultural capability for self and staff to meet the context and experience of First Nations peoples.
• Advanced understanding of the complex ways in which children are harmed through experiencing violence, and the tactics of control and abuse of power that they experience.
• Able to proactively drive a focus on outcomes and evidence in organisational performance.
• Advanced ability to apply a proactive approach to risk, compliance, and safety at practice and program levels.
• Able to lead the establishment and regular review of policies and practices to ensure organisational compliance.
• Demonstrated ability to refer to expert knowledge to inform decision making, program design, tenders, and submissions.

Required Competencies

• Advanced ability to engage in critical reflection and support the development of practice accountability across the team and continuous improvement to ensure alignment with practice standards.
• Personal values are strongly aligned to organisational values and strategic plan and supports others to remain connected to purpose.
• Advanced ability to manage constant demands at an individual and organisational level, dealing with the unexpected whilst remaining calm and focused, with a positive, can-do, and resourceful approach and supports others to do the same.
• Emotionally intelligent and aware, with a keen sense of critical self-reflection, able to keep a sense of perspective about the stories heard and remain connected as part of a resilient approach.

Required Screening

• Current QLD C Class Driver’s License which must remain current during the term of employment.
• Working with Children Check (Blue Card) which must remain current during the term of employment.
• Australia: National Police Check Clearance – at organisation expense.

How to apply

Please email: [email protected] the following -

• Cover letter addressing each Selection Criteria
• Resume and 2 professional references (one must be your current or most recent line manager)
• Proof of education, qualifications/or experience

Applications close: 9am Monday 31 March 2025

Applications that do not address each Key Selection Criteria or are received after the closing date will not be considered for interview.