Woods & Co have partnered with a nationally recognised automotive service provider, known for delivering excellence in the industry. This is your chance to be part of a high-energy team, where your coordination and communication skills will be the driving force behind smooth service operations.

We’re looking for a Customer Experience Specialist who thrives in a dynamic environment. You’ll manage schedules, customer interactions, and internal communications, ensuring an effortless experience for both clients and stakeholders. This is a fast-paced, customer-centric role that requires precision, adaptability, and a proactive mindset.

What’s In It For You?

• $60,000 + Super | Rewarding Career Progression
• Mulgrave-Based Role with On-Site Parking
• Be Part of a Nationally Recognised Organisation
• Collaborate with Customers, Dealerships, Workshops & Leasing Companies
• Multi-Faceted Role with Variety & Growth

What you'll do:

• Confirm and manage customer bookings with efficiency and accuracy
• Generate invoices both manually and through the online system
• Process and action new orders from the administration team
• Handle customer inquiries related to products and services
• Deliver prompt, professional responses to all email correspondence
• Coordinate stock shipments and allocations

What We’re Looking For:

• 1-2 years of experience in a fast-paced administrative, customer service, or call centre role
• Strong verbal and written communication skills with a professional approach
• A proactive mindset—able to multitask and problem-solve efficiently
• Motivated, team-oriented attitude with a drive to succeed
• Excellent attention to detail and ability to stay organised under pressure

If you're as excited by this opportunity as we are and to learn more about the position please call Phoebe Ditchburn on 0483 988 071 or email [email protected]

Woods & Co Recruitment is committed to creating a diverse, inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, all members and genders of the LGBTQI community, and people with disability.

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability.