Become a Recoveries Specialist and Make an Impact!

Duties:

• Contact clients via phone or email to collect payments

• Providing excellent customer service while maintaining a professional approach

• Maintain exceptional internal and external stakeholder relationships

• Maintain KPIs on a day-to-day basis

• Liaising with internal teams to address payment issues and escalate where necessary

• Monitoring and following up on overdue accounts to ensure timely resolution

What you'll need:

• Recoveries or Collection experience (ideally B2B)

• Customer Service experience

• Excellent negotiation, critical thinking and communication skills

• Self-motivated and a great team player

• Attention to detail, file integrity and compliance

• Excellent computing and literacy skills

• Proven ability to work under pressure and multi-task effectively in an evolving environment

• Full Australian working rights

This position is 4 days working in office, 1 day working from home.

Ignite is Australia's preferred partner in recruitment and technology solutions across private and public sectors.
You can contact us on 1300 481 179 or send your resume directly on [email protected]