Our client is a Market Leader within Asset Finance and they are looking for 2 motivated and enthusiastic Collections Officers to join their growing team.

The Opportunity

• Maximise collections and recovery strategies within an assigned portfolio.
• Evaluate Customers’ intent and/or ability to pay.
• Negotiate debt payment/settlements in line with customer and business needs by considering any adverse risks to the business and limiting exposure where possible
• Accounts reconciliation
• Make collections and recovery decisions that maximise recovery whilst managing the risk of exposure.
• Negotiate complex disputes with customers to ensure best outcomes whilst mitigating exposure

To be successful in one of the following roles, you must have:

• Excellent interpersonal, written, and verbal communication skills
• Min 2 years experience in a collections position within banking/finance/mercantile
• Demonstrated background in successful debt collection, mercantile and legal recoveries across a range of debt
• Ability to work in a fast paced dialler environment with KPIs and targets
• Hold an Australian Permanent Resident Visa or Citizen of Australia