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Collections Agent

Ignite
Docklands, VIC
A$70,000-$75,000 p/a
Call Centre & Customer Service → Collections
Full-time
Hybrid

Posted 2 days ago


Become a Recoveries Specialist and Make an Impact!

Duties:

  • Contact clients via phone or email to collect payments
  • Providing excellent customer service while maintaining a professional approach
  • Maintain exceptional internal and external stakeholder relationships
  • Maintain KPIs on a day-to-day basis
  • Liaising with internal teams to address payment issues and escalate where necessary
  • Monitoring and following up on overdue accounts to ensure timely resolution

What you'll need:

  • Debt Collection or Credit Collection experience
  • Customer Service experience
  • Excellent negotiation, critical thinking and communication skills
  • Self-motivated and a great team player
  • Attention to detail, file integrity and compliance
  • Excellent computing and literacy skills
  • Proven ability to work under pressure and multi-task effectively in an evolving environment
  • Full Australian working rights

This position is 4 days working in office, 1 day working from home.

Ignite is Australia's preferred partner in recruitment and technology solutions across private and public sectors.
You can contact us on 1300 481 179 or send your resume directly on [email protected]


About Ignite

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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