About Us

At Reflections Holiday Parks, our purpose is to share nature’s playground with our guests in a way that gives back to our communities and nurtures the environment.

We proudly care for 41 unique destinations, all located on iconic NSW Crown Land. Our focus is on creating memorable experiences, not just for our guests, but also our team. As NSW largest holiday park operator, our unique, nature-inspired offerings really set us apart from the rest.

We are proud to be the first holiday park group to be certified as a social enterprise, so you can be assured that we do business for good. Our profits are aligned to our purpose in four key ways – Social, Culture, Environment, and Economic.

The Role

The Revenue Coordinator is responsible for supporting a wide range of strategic and operational processes that assist with the implementation of the organisation’s revenue management strategy. This encompasses distribution, pricing, and yield strategies across all Parks.

The Revenue Coordinator will work closely with the revenue team and broader sales, marketing, and operational team to achieve business strategic and operational objectives.

Primary responsibilities may include but are not limited to; revenue reporting, PMS management and troubleshooting, yielding, inventory and rate management, channel management, competitor analysis, and daily administrative tasks as directed by the Revenue & Yield Manager.

The key purpose of the role is to maximise revenue opportunities under the guidance of the Revenue & Yield Manager.

About You

The successful candidate will be able to demonstrate the ability to:

• Communicate well with internal and external stakeholders via effective verbal and written communication skills.
• Access, read and accurately input information using a moderately complex computer system.
• Establish and maintain effective working relationships with internal and external stakeholders.
• Deliver a high attention to detail and competence in report management and development.
• Work to targets and budgets.

Essential skills that our ideal candidate will possess include:

• Strong functional / commercial experience in understanding business requirements and providing actionable insights for revenue decision making purposes.
• Great communication skills, verbal and written.
• Proficient in Excel.
• Experience using RMS, or similar PMS software.

While not necessary, it would be great to have experience in:

• Hospitality revenue management or reservation’s role.
• Working with OTA and third-party extranets

The Perks

In addition to a competitive salary and hybrid working arrangements upon completion of relevant onboarding and training, you will have access to:

• Two free nights’ accommodation;
• A generous discount on personal travel to our parks;
• A friends and family discount;
• Above entitlement leave;
• Parental leave gap payment;
• Salary sacrifice and novated lease options;
• Excellent wellbeing initiatives including Employee Assistance Program, annual flu vaccinations and Personal Plus Leave (which includes Birthday Leave);
• Activities and events that foster a sense of connection and belonging such as annual off-site conference and weekly One Team meetings; and
• A comprehensive education and development program.

What Next?

Keen to further explore the opportunity to become a Reflections Holiday Parks team member? We would love to get to know you!

Select ‘Apply Now’ to share your resume and a one-page cover letter describing how you meet our needs, and we will be in touch.