Who is YHD? We are a team of passionate, hardworking, and motivated building and interior designers, dedicated to creating unique spaces while fostering an inspiring work culture. We believe in fostering a friendly yet motivating culture, and working with like-minded clients who align with our vision.

What You’ll Be Doing:

• Be the first point of contact—answering client calls and handling enquiries with warmth and professionalism
• Drive to achieve targets, assist the team with sales (client follow ups & CRM tracking)
• Provide high-level administrative support to the Director, Manager, and Design Team
• Oversee and manage emails, ensuring nothing gets missed
• Assist with accounting tasks (Payment Processing and Reconciliation)
• Organise files, documents, and other admin-related duties to keep everything running smoothly
• Help coordinate projects and tasks on our Project Management Platform
• Ensure the office & design team is running efficiently
• Take on ad-hoc tasks that contribute to the success of the team

Skills & Attributes:

Proactive and self-motivated – takes initiative and problem-solves efficiently. We’re looking for someone passionate & up-beat - no task is too big or small, and you’re always looking for ways to help

Strong customer service skills – excels in client interactions and relationship building.

Excellent communication skills – clear and professional in both verbal and written formats.

Highly organized and detail-oriented – ensures accuracy in administrative and sales tasks.

Thrives in a collaborative team environment but can also work independently.

Education & Training:

Diploma or Bachelor's degree in Business Administration, Sales, Office Management, or a related field (preferred but not essential).

Additional training or certifications in CRM management, bookkeeping (Xero), or sales strategies would be a plus.

Experience:

2+ years of experience in sales coordination, administrative support, or a similar role.

Experience in customer relationship management (CRM) and client follow-ups.

Previous exposure to the architectural/design industry or real estate is desirable but not required.

Proven ability to handle & track multiple tasks, work independently, and support a team effectively.

Technical Skills:

Proficiency in Mac Operating Systems & Apple Calendar.

Experience using Xero (payment processing, reconciliation).

Strong knowledge of G-Suite (Google Drive, Calendar, Docs, Sheets, and Meets).

Experience with Monday.com & CRM platforms to track sales and project management.

If this sounds like your dream role, we’d love to hear from you! Apply now and be part of our journey to creating something amazing.