Bookings Coordinator

Elite Pool Covers
Balcatta, WA
A$55,000-$65,000 p/a
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 3 days ago


As our Bookings Coordinator, you'll be the vital link between our customers and our installation team. You'll manage the scheduling of installations, handle customer inquiries, and ensure a seamless booking process from start to finish. This role requires excellent communication skills, a keen eye for detail, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • Manage and coordinate the installation schedule, ensuring efficient and timely bookings.
  • Handle incoming customer inquiries via phone and email, providing accurate and helpful information.
  • Process and confirm bookings, ensuring all details are accurately recorded.
  • Liaise with the installation team to ensure smooth scheduling and communication.
  • Maintain accurate records of bookings, customer interactions, and scheduling changes.
  • Proactively address and resolve any scheduling conflicts or customer issues.
  • Provide exceptional customer service, ensuring a positive experience for all clients.
  • Assist with general administrative tasks as required.

Skills and Experience:

  • Excellent communication skills, both written and verbal.
  • Strong organisational and time-management skills, with the ability to prioritise tasks.
  • Strong problem-solving skills and the ability to work under pressure.
  • A customer-centric approach with a focus on delivering exceptional service.
  • Ability to learn technical product information.

About Elite Pool Covers

Balcatta, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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