We are looking for an experienced and highly organized receptionist to join our busy Smash Repairs shop in Merrylands.

As the first point of contact for our customers, you will play a key role in delivering excellent customer service while managing day-to-day administrative tasks. We are looking for someone with strong communication skills, attention to detail, and experience in the smash repair industry.

Key Responsibilities:

• Handling phone calls and customer inquiries in a professional manner

• Managing bookings, appointments, and job scheduling

• Processing invoices and liaising with insurance companies

• General administrative duties and data entry

• Experience using I-Body Shop software is highly preferred

What We’re Looking For:

• Minimum 3 years of experience in the smash repair industry

• Strong customer service and organizational skills

• Experience working with insurance companies and handling invoicing

• Familiarity with I-Body Shop or similar repair management systems

• A positive attitude and ability to work efficiently in a fast-paced environment

driving license is essential as we also need someone to pick up and drop off customers.