About Us:

Structability is a dynamic and expanding force in the building insurance industry. Our head office is located in Rockdale and our operations span from all over NSW and ACT. We endeavour to understand our client’s business so that we can best support them in achieving their goals.

Role Overview:

We are on the lookout for a proactive and enthusiastic Administration Officer to join our vibrant and supportive administration team. This role is pivotal to our daily operations, focusing on tasks such as data entry, engineer management, and building client relationships. Additional administrative duties will include handling phone calls and email inquiries, updating clients, and maintaining accurate records in our internal systems.

What We Offer:

• A family-run business with a friendly and supportive work culture
• A modern, newly fitted-out office conveniently located near transport options
• Competitive salary above industry standards
• Opportunities for career progression
• Loyalty/ baby bonuses
• Regular company events to foster team spirit

Key Responsibilities:

• Full training on company-specific systems will be provided
• General office duties including answering phone calls, replying to emails, and digital filing
• Administration support
• Receptionist tasks
• General office duties
• Administration assistant
• Managing Engineers
• Corresponding with clients
• Monitoring and assessing KPIs to ensure performance targets are met
• Representing the Structability Consulting Engineers brand professionally

Selection Criteria:

• Experience in a fast-paced administrative role with the ability to manage multiple information sources
• Positive attitude with strong problem-solving skills
• Proven ability to meet tight deadlines and stay composed under pressure
• Exceptional organisational and administrative skills with keen attention to detail
• Basic knowledge of Microsoft Office 360 applications (word, excel etc.)
• Ability to write in a professional context
• Completion of Secondary Education
• Previous administration experience is preferred
• Basic computer skills
• Ability to multitask
• Work well under pressure
• Work well in a close team environment
• Ability to problem-solve
• Experience in delivering outstanding customer service

If you’re a motivated individual with the right skills and attitude, we’d love to hear from you! Apply now to become a part of our growing team at Structability Consulting Engineers.