Q Cardiology is a new southside Cardiology practice which opened October 2024. We provide a consulting and non-invasive testing service to patients.

We are looking for an enthusiastic, friendly and highly organised person to join our administration team.

If you have Medical Specialist experience or Senior Administration experience - particularly in Cardiology we would love to hear from you.

Full training will be provided. The location will be at East Brisbane. Hours will be Monday to Friday. No weekend work.

THE ROLE

Duties and responsibilities:

• Sharing all reception and administrative duties under the direction of the HR manager
• Processing all patient billing and submitting invoices online
• Processing all incoming/outgoing correspondence via Medical Objects.
• Answering incoming phone calls and booking patient appointments.
• Fielding patient enquiries and messages and passing on to the relevant doctor
• Managing patient information and scanning into the electronic medical record.
• Entering all new patients into the Electronic Medical Record promptly and accurately.
• Complete other daily, weekly and monthly core tasks to support the smooth running of the reception area.
• Uphold patient confidentiality.

KEY ATTRIBUTES:

To be a great fit for this position, it would be highly desirable if you have the following:

• Attention to detail along with a proven record of experience working in a demanding specialist practice.
• You need to be able to work well within a team as well as independently.
• Ability to prioritise and multitask and work well in a busy environment.
• Strong computer skills including medical practice management software (Xestro experience is an advantage)
• Outstanding customer service skills including an extremely pleasant, friendly and empathetic attitude when dealing with our patients.
• Ability to communicate clearly and concisely, varying communication style depending upon the audience - written, phone and face to face

Please submit applications with your cover letter and separate CV by applying through Seek or email [email protected] by 21st March 2025.