A unique opportunity has become available with a leading orthopaedic surgeon, in our beautifully appointed private medical suites in the Sunshine Coast University Private Hospital. We are seeking an experienced full-time Medical Secretary to assist in our busy, growing practice. You would be joining a small, supportive team, who are proud to provide their patients with the latest techniques and technologies in orthopaedic procedures.
Reporting to the directors, the position requires an enthusiastic and motivated person who is committed to exceptional patient care. Previous relevant experience in a specialist practice is essential, with knowledge of Genie software a must.

Responsibilities include but are not limited to:

· Welcoming and assisting patients with enquiries and appointments both via telephone, email and in person.
· Building patient rapport with all those who make contact with the practice in a professional, courteous, empathetic manner.
· Ensuring the accurate storage and handling of patient and practice records.
· Maintaining confidentiality of patient personal and financial information.
· Stock maintenance, and maintaining superior presentation of practice rooms.
· Supporting all facets of the day to day operations of the Practice.
. Various PA duties as required to assist with practice efficiencies.

Essential Criteria:

· The ability to build rapport with patients, express warmth and empathy, and provide "above and beyond" in the area of patient care.
· Exceptional customer service and teamwork skills.
· Excellent written and verbal communication skills.
· Sound experience in all aspects of a medical specialist environment.
· Experience with Genie software.
. Ability to embrace new technologies, supporting a progressive practice.

If you possess the attributes and availability for this role, please submit your current resume along with associated cover letter. In your cover letter, please address the essential criteria requested. Applicants without an accompanying cover letter (uploaded separately) will not be considered.
Generous remuneration is based on experience.