• Role title: Ward Support Supervisor
• Role type: Permanent Full-Time (7 Day Roster)
• Role grade General Admin Staff Grade 6
• Department and location Corporate Services - Ward Support, St Vincent's Hospital, Darlinghurst
• Salary: $74,428.56+ super + salary packaging

Better and fairer care. Always.
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

About the role
Are you passionate about supporting patient care and ensuring a safe, effective, and quality healthcare environment? St Vincent's Hospital Sydney Ltd. (SVHS) is looking for a dedicated and proactive Wards Support Supervisor to join our team. This key role oversees the cleanliness, maintenance, and non-clinical support services across our hospital campus, working in close collaboration with clinical and frontline staff.

Key Responsibilities:

• Supervise daily operations: Oversee day-to-day activities of ward support staff, ensuring quality service delivery and alignment with Key Performance Indicators (KPIs).
• Leadership & Staff Development: Mentor and coach staff, promote teamwork, manage rostering, and ensure staff performance meets organizational standards.
• Report & Performance Management: Gather data, prepare reports for the Ward Support Manager, and manage performance reviews and development for all ward support staff.
• Training & Compliance: Ensure all staff attend mandatory training, maintain professional conduct, and adhere to infection control and hospital policies.
• Collaborative Engagement: Work with clinical staff to ensure effective service delivery, maintain strong relationships, and assist in policy development and improvement projects

About you

• Proven Experience: Experience in managing day-to-day operations of patient support services within a large, complex organization.
• Leadership & Team Management: Strong leadership skills with a demonstrated ability to lead, manage, and develop a team, with excellent communication and interpersonal abilities.
• Tech-Savvy: Well-developed computer skills, particularly with the MS Office suite, and a proven ability to use technology efficiently in a work setting.
• Independent & Collaborative: Ability to work independently and as part of a team, collaborating effectively with stakeholders to achieve shared goals.
• Work Health & Safety Awareness: A solid understanding of Work Health and Safety principles, ensuring a safe and compliant working environment for all staff.

Why work at St Vincent's?

• Join us on our mission to provide care to all, including the most at-risk people in our community
• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program. Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital
In this role you will be based at St Vincent's hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location
• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
• A place of expert clinical care for at-risk people
• Closely partnered with universities & affiliated research institutes, many of which are located on-campus
• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role

Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply
The closing date for applications is 02 April 2025
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role.
Respectfully, this role is not open to recruitment agencies.