Job Title: Service Coordinator

Location: Nambour – Sunshine Coast

Employment Status: Permanent Part-Time or Full-Time (Negotiable)

About Us: Spiral is a not-for-profit organization dedicated to providing individualized support and development services to adults living with a disability on the Sunshine Coast. With over 44 years of experience, we offer innovative, creative, and skill-development programs that focus on highly individualized, in-home, and community-based support.

Position Overview: We are seeking a dedicated and dynamic Service Coordinator to join our team. The successful candidate will be responsible for delivering quality and innovative supports to our participants, leading a team of skilled development workers, and ensuring compliance with legislative requirements. This role is crucial in fostering individual growth and maintaining positive relationships with participants and their networks.

Key Responsibilities:

• Deliver quality and innovative supports to participants.
• Lead a team of development workers to meet individual participant needs.
• Foster person-centered practice aligned with Spiral’s values.
• Monitor and measure the success and effectiveness of supports.
• Ensure compliance with NDIS practice standards and state legislation.
• Develop sustainable and effective service programs for participants.
• Build and maintain strong communication channels with participants and their support teams.
• Ensure all participant documentation is current and accurate.
• Participate in NDIS Quality Audits and manage reportable incidents.

Qualifications and Skills:

• Experience in a similar role within the disability sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of NDIS practice standards and compliance requirements.
• Ability to develop and implement effective service programs.
• Commitment to person-centered practice and fostering individual growth.

Why Join Us?

• Be part of a skilled, diverse, and dynamic team.
• Opportunity to make a meaningful impact in the lives of individuals with disabilities.
• Supportive and inclusive work environment.
• Ongoing professional development and training opportunities.
• NFP Salary packaging and DGR status

How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you. Please submit your resume and cover letter addressing key responsibilities to [email protected].