Business Improvement Advisor

• Permanent Full Time
• Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
• $106,584 - $113,742 per annum (LGIA Stream A Level 6) + Superannuation
• Location – Rockhampton

Your new role

Are you a natural problem-solver with a talent for identifying inefficiencies and developing creative solutions? Do you enjoy the challenge of improving processes and systems? If so, then we have the perfect opportunity for you!

This position supports Council’s strategic objectives by spearheading business improvement initiatives, conducting in-depth reviews and analysis, and fostering a culture of continuous improvement. You’ll ensure that processes and systems operate efficiently while delivering exceptional customer service and technical support that aligns with the goals of the Office of the CEO, Corporate Services Department, and Council.

If you thrive on problem-solving, collaboration, and delivering results, this is your chance to make a difference. Join us and contribute to a better future for our organisation and community!

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

• Demonstrated experience and success in policy and process development
• Significant working knowledge of relevant Local Government operations, legislative frameworks and Council’s policies and procedures
• Excellent communication skills with the ability to develop relationships with a variety of stakeholders
• A collaborative approach to ensure continuous improvement and positive outcomes for Council
• Highly organised individual with the ability to manage all enquires and issues promptly and effectively
• Tertiary Qualification in a related discipline is desirable

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

• Supportive Work/Life Balance
• A large employer with a strong values driven culture
• A generous superannuation scheme – Up to 18% superannuation (conditions apply)
• Ongoing training and development opportunities
• Corporate membership discounts
• Payroll deductions and salary sacrifice options
• 17.5% annual leave loading
• Wages paid fortnightly
• Employee Assistance Program
• Fitness Passport and active social clubs

What you need to do next

To apply for this opportunity, please submit two documents:

1. A 3-4 page Cover Letter addressing the Application Criteria below
2. Your Current resume.

Application Criteria

• Demonstrated high level knowledge and experience in policy review and proficiency in writing policies and procedures.
• Strong knowledge of business improvement methodologies and their application in a complex multidisciplinary environment.
• Proven ability to prioritise tasks, manage time effectively, and consistently meet deadlines within a fast-paced environment, ensuring successful project delivery.
• Highly developed communication and interpersonal skills with demonstrated ability to build consensus and effectively communicate with diverse stakeholders, including Councillors, consultants, senior management and key stakeholders, to achieve project goals.
• Ability to analyse existing systems and develop innovative solutions to improve efficiency and effectiveness.

Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Click the ‘Apply’ button above to complete your online application.

Applications Close: Monday 24 March 2025 at Midnight (AEST)