Vacancy Number

ER1582

Position Title

Business Improvement Leader

Employment Status

Permanent Full Time (multiple positions)

Department

Strategy, People and Performance

Location

Bundall Precinct

Award Classification

Stream A, level 7

Salary

$122,113 - $129,262 per annum, plus superannuation

Hours

40.00 hours per week

About your new role

The Business Improvement Leader drives a team of Business Improvement professionals in identifying, analysing, and delivering transformational and business improvement initiatives in support of our strategic and organisation goals.

We’re looking for people who can:

• Identify, prioritise, and drive business improvement initiatives on behalf of the Executive General Manager and Strategic Portfolio Committee
• Lead and mentor a team of Senior Business Improvement Officers, Business Improvement Officers and Business Improvement Administrators in analysis and delivery of business improvement initiatives
• Undertake key business improvement initiatives as determined by the organisation’s priorities, utilising best practice business improvement methods and standards
• Support the Coordinator in developing, maintaining and improving methods and standards for business improvement.
• Work closely with executive leadership to understand transformational and department goals to prioritise business improvement initiatives, ensuring resources are deployed effectively and optimising business value.
• Promote a continuous improvement, innovation-led, and transformational mindset to optimise business improvement

To be successful in this role, you will need to demonstrate the following qualifications and skills:
• Bachelor's Degree in Business Administration, Information Technology, Project/Program Management or similar or equivalent industry experience
• Min 5 years’ experience business improvement, delivering large-scale or transformational initiatives.
• Driver Licence Class C unrestricted

Formal qualifications in at least one of the following (multiple qualifications are highly desirable):
• Six Sigma Yellow Belt or above or equivalent
• Certified Business Process Associate (CBPA®) or above or equivalent
• PRINCE2® Project Management or above or equivalent
• PROSCI® or Change Management Practitioner or above or equivalent

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, access the position brief in our jobs portal by clicking ‘Apply’.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Michelle Field

Contact Number

07 2114 3173

Closing Date

Sunday 16th March 2025

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.