About il Mercato Centrale Melbourne

Il Mercato Centrale is an idea that becomes a place, a point of reference for those who love, live, and choose food. It is a new way of talking about food that brings artisans of quality, taste and their expertise back to the forefront. A new language that makes simplicity its strength. For us goodness is elementary.

Why Choose Il Mercato Centrale Melbourne?

Il Mercato Centrale Melbourne is a great place to visit and it’s an even better place to work, a place where you can play your part in creating memorable experiences for our guests and our artisans. We value passion, creativity, professionalism, discipline, and dedication.

What We Expect of You

• You are a leader who radiates positive energy and is the person who can lift others through the good times and the challenging times
• You are a passionate foodie however you are a results-driven professional with a strong technical understanding of F&B operations, complemented by deep product knowledge and a warm, people-focused approach.
• You inspire and motivate a team through effective coaching, mentoring, and talent management.
• You are results driven leader who knows how to achieve from an ownership/group perspective
• You navigate change with integrity, resolve conflicts effectively, and make innovative, results-driven decisions.
• Highly organized and efficient, you thrive in fast-paced environments, using your analytical skills to assess business trends and drive proactive strategies.
• Your can-do attitude sets the tone for excellence, and you’re always eager to take on new challenges and grow in your career.
• You have an extensive senior leadership experience in the hospitality industry and retail operations.
• You have a proven track record of success in leading large-scale Food and Beverage operations.
• You demonstrate an ability to negotiate and influence a diverse range of stakeholders.

What You Will Do

As General Manager, you will lead and motivate a diverse team company staff and independent artisans so as to manage the daily operations, the presentation of the food market in a manner that delivers outstanding returns and optimised value to customers. To ensure the highest standards are consistently maintained and deliver exceptionally memorable and rewarding experiences to our customers, guests, artisans and communities.

Key Responsibilities:

• Manage an efficient and effective operation, identifying areas of strategic growth and business development opportunities.
• Work very closely with artisans to develop products and strategies to continually improve their financial performance.
• Drive innovation by staying ahead of market trends and introducing new experiences.
• Monitor the artisans actual and projected sales to ensure revenue goals are met or exceeded, and opportunities are identified and addressed.
• Engage, mentor, and inspire your combined total team to deliver exceptional products, service and amazing guest experiences.
• Provide services above and beyond for guest satisfaction and ensuring return patronage.
• Drive the successful execution of initiatives to achieve profitability and growth in line with the strategic plan for the business
• Focus relentlessly on customer service, including the delivery of key opportunities to build the customer base.
• Understand the food market lifecycle, and ensure all activities on site, and the team's performance, contribute to meeting the objectives of the business plan.
• Build collaborative relationships with artisans, key local community groups and authorities, and customers/guests, and attend meetings as required.
• Ensure the team present the product and the facility to the public in its optimal condition
• Ensure both artisans and the food market meets all obligations stipulated under each lease/licence agreement, and all statutory requirements proactively use technologies like “Safety Culture” or likewise.
• Overall responsibility for ensuring 100% accuracy of all information including but not limited to sales, costs, salaries marketing and artisans compliance of licence agreement.
• Overall responsibility for the business’s Income and Expenditure, Capital Expenditure and Marketing budgets.
• Continuously monitor, reforecast and manage all budgets.
• Ensure the Marketing Manager implements dynamic curation and marketing initiatives that deliver increased sales and foot traffic.
• Ensure the venue is in line with again legislative requirements, and to the highest standard of repair, maintenance, presentation and cleanliness.
• Adhere to il Mercato Centrale policies and procedures and internal reporting deadlines, and provide accurate and high-quality reports, and quick responses to requests for information about the business.
• Proactively engage with industry bodies and be up to date with emerging hospitality industry concepts and trends.
• Assist with any projects, or undertake additional duties as reasonably required.
• Create and manage a full sales and execution team that focuses of selling and delivering amazing events

Don't miss this exciting opportunity if you are looking for a meaningful role that can make a serious impact, within an amazing Italian culture in Melbourne – please submit your CV and we can’t wait to meet you!

Application Process

Please submit your resume and cover letter outlining in detail how you feel you're the right person for this position.

Salary and bonuses

If you are the right person, we have no reason not to compensate you well. So, convince us and we’ll pay.