Company:

Join our dynamic team at Macarthur Plan Managers, a prominent Plan Management company in the Macarthur area, dedicated to providing reliable transparent service to participants and families navigating the financial component of the NDIS scheme.

About the Role:

An exciting opportunity has arisen for an Admin All-rounder with great communication and organisational skills to join our team. In this role you will be responsible for assisting our Senior Management Team with emails, calls and other supporting administrative tasks.

This role requires proficiency in multitasking and prioritising with a strong attention to detail, ensuring data integrity and efficiency. A focus on the customer experience is crucial as is the ability to work autonomously and as part of the greater team.

If you have a passion for helping others and enjoy working in a varied, fast-paced and supportive environment, this opportunity is for you.

How to Apply:

Interested candidates are required to submit their resume and a cover letter outlining their qualifications and interest in the position, to be considered for the role.

Shortlisted candidates will be required to do a short aptitude assessment prior to interview.

Key Responsibilities:

Inbox Management for senior management as well as general administration emails where applicable

Coordinate calendar management primarily scheduling meetings and calls for Chief Operating Officer.

Assist the Office Support Team with inbound calls as well as make outbound call backs on behalf of senior management.

Prepare Presentations and take minutes in meetings.

Verify accuracy and completeness of data by ensuring compliance with NDIS requirements and participant plan funding.

Invoicing where required to support the Administration Team

Correspond with providers and participants via email regarding invoice queries, corrections and troubleshooting.

Handle administrative tasks and projects with a high level of accuracy and attention to detail.

Maintain professionalism and strict confidentiality.

Plan events for the business.

Requirements:

Support the business functions by working independently and without supervision.

Excellent written and verbal skills

Strong Time Management and skills and the ability to coordinate concurrent tasks and projects

Identify and prioritise urgent and actionable emails, responding on behalf of the management team where applicable.

Proficiency in Office productivity tools and an aptitude for learning new software and systems

Answer emails on behalf of the COO and executive team, identifying and actioning urgent and non-urgent communications.

Team player, willing to adapt to change and embrace challenges

Be able to anticipate the needs of Managers and Senior Staff

Answering phones and screening calls

Document Control, working across multiple mediums to create presentations and complete minutes.

Be resilient and calm under pressure

Maintain Tidy and Clean office

Plan and coordinate any events and company parties.

Preferred Qualifications:

Knowledge of the NDIS and an awareness of diversity

Location:

Our office is located in the Macarthur Area NSW.

Why Join Us?

We are a Family-owned company, with a focus on Culture and Growth

Opportunity to work with a collaborative team in a supportive environment that celebrates wins.

Professional advancement and ongoing development opportunities within a growing company.