CATHOLIC EDUCATION OFFICE, BERRIMAH

FULL-TIME | SALARY RANGE $ 90,000– $ 95,000 PA PLUS SUPER | PERMANENT

We’re looking for Applications Support Analysts to join our dynamic team and be a driving force behind ensuring the smooth operation of our critical applications. This is a fantastic opportunity for someone who thrives in a fast-paced, innovative environment and enjoys delivering outstanding technical support.

The Company:

Catholic Education in the Northern Territory is a network of schools built on Christian values and on the history and traditions of this land across Australia's top end. Catholic Education has a network of 18 schools in the Northern Territory - five colleges, seven primary schools, one flexible learning centre and five remote schools and Early Learning Centres.

🔑The role:

The key objectives of this role are to contribute to the Catholic Education Office NT’s mission by administering, monitoring and maintaining our Software applications that support service delivery for our schools and head office.

💼 Key Responsibilities:

The Applications Support Analyst will be responsible to:

• Support and advise change management process for designated systems, including requests, decision-making, implementation and review.
• Support and undertake as part of the project team, the implementation of system upgrades, and all modules in schools and CEO including Technology One.
• Assist the applications team supporting the maintenance of software applications: Digistorm, Civica Education Suite, Technology One, Toddle and Human Force and other system applications as required.
• Own Data Collection responsibilities for Schools and report to Various Govt departments based on the School Services Data Schedule. Point of contact for all schools compliance reporting management
• Resolve day-to-day tickets raised (in SerivceNow) by CENT staff by investigating, analysing and troubleshooting.
• Provide assistance and advice to business users in the effective use of our Software applications particularly as they pertain to data analytics and web service needs.
• Oversee enhancements and updates to systems, liaising with third parties, internal IT infrastructure resources and end users.
• Set up and remove system access for onboarding/offboarding of CENT staff on Technology One as needed.
• Full details are outlined in the position description.

🌱What we are looking for:

• An understanding of and commitment to the ethos of Catholic education.
• High-level Excel skills, Demonstrated knowledge and experience of software applications in TechnologyOne or similar large enterprise systems.
• Excellent track record in troubleshooting, meeting deadlines and responding promptly to stakeholders and an ability to work without supervision.
• Demonstrated ability to interact effectively with stakeholders and contribute as an active team member.
• Production of knowledge articles and training material
• Extremely high accuracy and attention to detail.
• Experience in preparing data templates, and manipulating and importing data into large ERP systems.

💡 What we Offer:

• Competitive Salary
• Relocation Assistance up to $2,500
• Excellent Work Life Balance – Working hours are from 8:30 AM to 4:30 PM
• Funded Professional Development
• Employee Assistance Program
• Discounted school fees in Catholic Schools in NT

This position involves working with children. The appointment of the successful applicant will be subject to satisfactory employment screening for child-related employment with legislation.

Aboriginal and Torres Strait Islander people are encouraged to apply.

How to Apply:

DOWNLOAD THE INFORMATION PACK FROM THE APPLICATION LINKS AS PER THE BELOW

For external applicants, click 'Apply' to complete the application.

For CENT internal employees - click on the below link to complete the application:

https://cent.t1cloud.com/T1Default/CiAnywhere/Web/CENT/RedirectToFunction?token=409116eb-8dd7-4c5b-90e1-3e96f5d64257&f=%24ORG.REC.MYAPN.WIZ&suite=CES

To apply for this position, complete all the sections in the system by providing your resume and cover letter addressing the essential criteria in the position description.

If you require more information regarding applying for this position please contact Recruitment on (08) 8984 1400.

APPLICATIONS CLOSE ON 28 MARCH 2025