• Full-Time | Permanent | Monday to Friday | Mount Isa
• Stable & Essential Industry | Work/life Balance | Onsite parking
• Amazing team | Attractive Remuneration | Immediate Start
• Work/Life Balance | Brand NEW office and facilities!!

Everybody knows a JJ’s Truck when they see one . . . our iconic green and gold fleet head out rain or shine for collections in your area.

But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300!

We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems.

Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . .

With so much opportunity, what is your career path?

ABOUT THE ROLE

Based at our Mount Isa Depot we are seeking a reliable and experienced Administration Assistant.

You will have the ability to learn quickly and demonstrate a willingness to undertake any task at hand. Have excellent problem solving and time management, plus demonstrate high level customer service skills.

We are an essential services industry, offering stability to our employees and reliability to our customers.

This position is a permanent, full-time Monday to Friday role.

Key Responsibilities

• Ensure the highest standards of customer service are met by effectively managing customer queries via telephone and emails in a timely manner
• Answer inbound queries from residents and Council Representatives
• Excellent data entry skills with an eye for detail
• Plan and schedule work in order to comply with KPI requirements
• Liaise with drivers and operations teams on day-to-day issues
• Investigation and resolution of queries pertaining to disputed services
• Work across multiple IT platforms using JJ's and Council databases
• Assist with the day-to-day duties of Administration and Operations functions
• Other duties as requested

ABOUT YOU

• Excellent written and verbal communication skills
• Well-developed people and relationship skills
• Demonstrate the ability to build rapport and relationships with all stakeholders
• Commit to JJ’s Waste values and be willing to embrace workplace diversity
• Well-developed time management
• Be dedicated and reliable; we are an essential service industry
• Want to be part of a culture of learning and continuous improvement
• Experience in transport, logistics or service industry - highly regarded but not essential

KEY BENEFITS

We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including:

• The stability of a national, Australian family owned and operated business with over 90 years’ experience
• Work/life balance
• Essential services industry – job stability
• Permanent role – Monday to Friday – No Weekend work
• $35+ per hour + Super
• Local depot / workshop – Mount Isa
• Onsite Parking
• Career development and growth opportunities
• Introductory and ongoing training
• Health-fund discounts
• Banking partnerships – including financial, budgeting and mortgage advice
• Discounts at over 100 retailers (including groceries and fuel)
• Car servicing, parts and accessories discounts – plus new car discounts

NEXT STEPS

Interested applicants should APPLY NOW

Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team.

To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers

ABOUT THE COMPANY

Established in 1932, JJ’s Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia’s largest, family-owned and operated waste management company.

From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we’re passionate about effective waste management.

With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee.

No agencies please, we’ve got this one covered! Unsolicited communication will result in the forfeiture of any engagement or partnership.