Are you an IT Support Engineer who loves solving problems, taking ownership, and making an impact? Do you want to be the go-to person for everything IT in a growing, nationwide company?

Why Join?

This company is a leading provider of engineering solutions with offices across the country. The highly successful engineering team use dedicated hardware and software to deliver high-quality projects to their clients and we need an IT champion to keep those systems running smoothly.

This is an opportunity to own the IT support function, managing day-to-day IT operations, implementing improvements, and supporting a team in the office and out in the field.

Any current or previous experience working in a construction or engineering firm will be highly desirable!

What You'll Do

From keeping servers and desktops running to researching and implementing new IT solutions, you'll take full responsibility for IT support across the business. You'll be the go-to person for troubleshooting and training to ensure the team has everything they need to work efficiently including:

• Providing IT support and training to staff in the office and on-site.
• Troubleshooting software, hardware, mobile devices, printers, and network issues.
• Managing IT assets, purchasing hardware, and keeping systems up to date.
• Handling user onboarding and offboarding (Active Directory, Office 365, Dropbox, Zoom, etc.)
• Setting up and delivering new hardware to employees.
• Researching and recommending hardware and software solutions.
• Continuously improving IT processes and internal procedures to enhance efficiency.

What You'll Need to Succeed:

• 3+ years' experience in an IT Support Engineer role with strong experience or knowledge of:
• Active Directory, Office 365, Teams, SharePoint, OneDrive, Dropbox, Zoom.
• LAN, WAN, Routing, Switching, Firewalls, VPN.
• Windows 11, iPhone, and Android devices.
• Microsoft Intune and Microsoft Entra ID.
• Experience supporting IT systems in a construction or engineering firm will be highly regarded.

What I'm Looking For:

• A problem solver with a passion for technology and innovation.
• Someone who takes ownership and works autonomously
• Excellent communication skills with a collaborative mindset.
• Strong time management skills and attention to detail.
• A continuous improvement mindset always looking for better ways to do things.

Why This Role?

• Opportunity to take full ownership of IT support in a dynamic company.
• Work with a friendly, skilled team in the engineering sector.
• Competitive salary and opportunities for career growth.
• Make a real impact by improving processes and introducing new technologies.

Ready to take the lead in IT support? Apply now!

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button.

At Clicks we embrace diversity, inclusion and equal opportunity.

We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email [email protected]