• Customer Assist Coordinator
• ASAP Start Date | Hybrid Flexibility
• 6 months assignment
• Stunning Sydney CBD location
• $35-38 per hour plus super

Exciting opportunity to join an industry leading property and infrastructure organisation in the heart of Sydney CBD. We are looking for a proactive and energetic Customer Service Coordinator to enhance our client’s customer service operations. In this role, you will be responsible for delivering exceptional customer experiences, managing a variety of administrative tasks, and thriving in a fast-paced environment. Your ability to communicate effectively, adapt to changing priorities, and maintain a high level of professionalism will be key to your success.

About the Role:

• Provide exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience with our organisation.
• Use your outstanding communication skills to interact with clients and internal teams, both verbally and in writing, ensuring clarity and professionalism.
• Perform various administrative tasks including scheduling, data entry, and managing documentation to support the team and ensure efficient operations.
• Manage multiple tasks and priorities in a fast-paced environment, demonstrating agility and responsiveness to changing demands.
• Represent the organisation with a high level of professionalism, maintaining a positive and proactive approach in all interactions.
• Work closely with team members and other departments to support overall business objectives and contribute to a cohesive work environment.

About you:

• Demonstrated experience with Word, Excel, and Outlook.
• Strong understanding and experience in customer service principles, with a proven ability to handle diverse client needs.
• Ability to make informed and effective decisions.
• Strong ability to interact and communicate effectively with others.
• Skilled in identifying issues and developing solutions.
• Genuine commitment to delivering exceptional customer service.
• Proven ability to work cooperatively and supportively within a team environment.

If you are a motivated and skilled professional with a passion for customer service and a strong administrative background, please apply now or send your resume to [email protected] for a confidential discussion.

Please note: This role is only available for candidates who hold permanent residency or citizenship, only shortlisted candidates will be contacted.