Welcome to St John of God Health Care

St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hospitals and services comprising more than 3,300 hospital beds, including home nursing, disability services and social outreach programs.

As a Catholic, not-for-profit group, we invest all profits to the communities we serve by updating and expanding our facilities and technology; expanding existing services and developing and acquiring new services; and providing Social Outreach services to people experiencing disadvantage to improve health and wellbeing.

St John of God Geraldton Hospital is a 60-bed private hospital providing high-quality comprehensive medical and surgical care to people who live within the Geraldton and Mid-West areas of Western Australia.

Your role at St John of God Geraldton Hospital

You will contribute to a high performing administration service by ensuring overall integrity, accuracy and timeliness of all patient admissions and theatre bookings, whilst providing a consistently positive patient experience.

The Position

• Facilitate all aspects of the patients pre-admission
  
• Generate patient admissions' files and adhere to sound document management
  
• Conduct health fund checks
  
• Obtain quotes for uninsured patients
  
• Process outstanding admissions paperwork
  
• Receipt all monies received
  
• Provide patient with all relevant information regarding their admission into hospital and full details of associated costs
  
• Provide patient wit all relevant information regarding their admissions into hospital and full details of associated costs
  
• Provided and maintain a prompt and efficient telephone and reception service for the hospital, including switchboard and wayfinding
  
• Ensure that a high level of customer service is provided in a professional and courteous manner

Sound interpersonal and communications skills, both verbal and written, with the ability to provide high-level customer service are essential to the role. You will have a high-level of attention to detail and data entry accuracy, with sound planning and organisational skills, including the ability to prioritise tasks and cope with competing demands.

To succeed you will have demonstrated experience in a fast-paced administration position with the ability to liaise effectively with the public, patients, and all levels of caregivers in a professional manner. In addition, you will possess sound computer skills with a good working knowledge of MS office and a general understanding of document management.

Flexibility will be required, as this position will involve working a variety of different shifts, including weekends and school holidays.

Previous experience in a hospital or similar working environment plus a good working knowledge of webPAS will be highly regarded.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Novated leasing
  
• work related expenses
  
• self-education and
  
• additional superannuation
  

• Salary: $42 to $45 per hour (inclusive of casual loading) plus 11.5% superannuation
  
• Casual position
  
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
  
  
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
  
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
  
• Employee support through our dedicated free Employee Assistance Program (EAP)
  
• Innovative Professional Development opportunities
  
• Free onsite parking

All applicants are asked to submit a current CV and covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

For enquiries contact Wendy Acton, Executive Assistant & Administration Services Supervisor, on (08) 9965 8881

Applications will be reviewed throughout the advertising period and interviews conducted regularly. Apply today!

Applications Close: 6th April 2025