Patient Administration & Clinical Assistant
EyeHub Pty Ltd
Posted 20 days ago
We are seeking a Casual Patient Administrator/Clinical Assistant with a minimum of 5 years’ frontline experience, to join our friendly, energetic and dynamic team in a busy and growing ophthalmology practice located on the beautiful Sunshine Coast.
The practice is located in Buderim, with a satellite location in Gympie, Queensland and is focused on the treatment of medical and surgical problems concerning the eye. It employs the latest technology and diagnostics to provide leading-edge medical services to the region.
As it’s a casual role (with a view to a permanent role in the future), the successful applicant must have some flexibility with hours and days. You would not be required to work Saturdays.
Primary Responsibilities:
Ensure the following 'in-house' services are delivered in a smooth and efficient manner:
- Taking incoming telephone calls and assisting patients with general enquiries,
- Manage patient billing and receipting, surgery quotes & invoices and consultation list preparation
- Assist the Doctor & clinical team with day-to-day administrative support and take an active part in working closely with other team members to manage daily tasks.
- Assist the Optometrists and Ophthalmic Technicians with taking patient eye pressures, doing scans, and generally help where needed. On the job training for the clinical aspect will be provided
- Function in a highly organized, and time efficient manner at all times, problem solve, meeting deadlines and carrying out required tasks. The ability to ‘think’ on your feet is a must.
Preferred skills/experience:
- Experience with Gentu practice software or similar medical practice software.
- A well-developed knowledge base of Medicare and Private billing for consultations and surgical procedures, ideally in an Ophthalmic practice. Knowledge of MBS, Oculo and PRODA is useful.
- Demonstrated outstanding customer service and people skills with the ability to relate well to patients and communicate with health care professionals/external health facilities as needed.
- Demonstrated high level of motivation and be able to operate with attention to detail.
- Demonstrated ability to multi-task within a fast-paced working environment.
- Be able to take direction.
- Work unsupervised where required.
About EyeHub Pty Ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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