Permanent | Full Time | 1 FTE

Premium Recquatic Membership | 12.5% Superannuation | 19 Day Month

This position is classified as a PACS Band 5 [$76,199 - $83,003 p.a] under the City of Kwinana’s structured remuneration system.

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An exciting opportunity has become available for an enthusiastic Duty Officer to join the City of Kwinana’s recreation centre (the Recquatic). Reporting to the Aquatics and Centre Operations Team Leader, you will be responsible for managing the day-to-day operations of the centre, creating a customer centric environment, building a strong rapport with the Community members and to facilitate continuous improvement on service delivery.

Our mission is to inspire a physically and mentally healthy Kwinana. We achieve this through our four pillars of team culture, which are:

Community First
Providing an industry-leading service
Showcasing professionalism in everything we do
Delivering memorable experiences and peak moments

Courage to Act
Leading by example
Looking for the opportunity to help
Taking on challenging opportunities

Make it Fun
Sparking joy with fun and laughter
Celebrating achievements and milestones together
Encouraging out-of-the-box thinking and innovation

Trust and be Trusted
Assuming positive intent
Showing support and care for one another
Being outwardly supportive, and inwardly challenging

About you:

• Relevant experience in a related role and working with chlorine gas systems.
• Extensive experience leading high performing teams and managing people.
• Excellent interpersonal, negotiation, communication and influencing skills
• Extensive experience in stakeholder management.
• Adaptable with the ability to strategically problem solve situations to maintain service levels at the Centre.
• Ability to provide the highest quality of customer service.
• Technical Pool Operations Certificate, Pool Lifeguard Certificate, LIWA Accreditation, SCBA Breathing Apparatus Certificate.
• Current Police Clearance, Provide First Aid Certificate, Driver’s Licence.

Please note: The ordinary hours of work for this position can be worked between 5.00am and 10.00pm Monday to Sunday.

To be considered for this position, in addition to a cover letter and resume, applicants must address the above selection criteria in no more than two (2) pages.

For more information relating to the position please call Willem De Klerk, Aquatics and Centre Operations Team Leader, on 9236 4702.

Apply online: www.kwinana.wa.gov.au

Applications close 5.00pm Monday 24 March 2025

The City of Kwinana reserves the right to commence recruitment prior to the closing date, and will not accept or consider late applications

The City of Kwinana promotes and values diversity to create a unique work force. Applicants from diverse backgrounds, such as Aboriginal people, people living with disability or people from different cultural backgrounds are encouraged to apply. The City also strives to be a customer centric organisation, with the customer at the centre of everything we do. As such, all employees play an important role in helping us to achieve this by ensuring they provide best-practice customer service. The City has the goal of zero harm for its employees, this includes providing a smoke-free environment and minimising exposure to the elements. Conditions of employment are in accordance with the City’s current Enterprise Agreement. For further information, please contact our Recruitment team on 9236 4618 or 9236 4628.

Please note: As part of the City’s recruitment process, the selected applicant will be required to undergo a pre-employment medical which includes a Drug and Alcohol screen test.