• School of Health and Rehabilitation Sciences
• Full-time, permanent position
• Base salary will range from $80,523 - $89,505 + 17% Superannuation (HEW Level 5)
• Based at our St Lucia campus

About This Opportunity

We are seeking an organised, motivated and energetic Student and Academic Administration Officer to join our world-class School of Health and Rehabilitation Sciences.

You will be involved in a range of administrative support activities for student and academic administration. Your job will contribute directly to a high-quality student experience. You will provide superior customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff.

You will be joining a high-performing, supportive team who were nominated for a teamwork award within their faculty in 2024 due to their demonstrated collegiality and outstanding service. They are known amongst the School to strive for excellence, have an inspiring work ethic and commitment to the values of UQ.

Key responsibilities will include:

• Provide timely and accurate information and advice to students, staff and other stakeholders within the University policies and procedures framework, guidelines and relevant legislation.
• Process applications and documentation for students in relation to progression, assessment, examinations, course enrolment, surveillance, and other student administration tasks.
• Undertake academic administration tasks including updating course profiles and Blackboard sites, production of exam papers, grade uploads and amendments.
• Assist with the implementation and review of strategies and work practices which will improve the workflow, efficiency and effectiveness of Student Administration.
• Provide secretarial support at meetings, committees and working parties as required and prepare, analyse and interpret reports from information management systems.
• Represent the University at UQ Open Day and other engagement and outreach activities as required.

About You

Our ideal candidate will possess:

• An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
• A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
• Demonstrated ability to establish priorities and meet deadlines exercising sound initiative and judgment.
• High level written, oral and interpersonal communication skills along with a high level of attention to detail and accuracy in written work.
• The ability to work independently and autonomously, and also collaboratively within the team and across other organisational units.
• An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
• Extensive knowledge of the MS suite of applications and University corporate systems (desirable).
• Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.

Please note, you must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer-sponsored work rights are not available for this appointment. The successful candidate will also be required to complete pre-employment checks including a criminal history check.

About UQ

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working arrangements including flexible start/finish times
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• UQ Study for Staff
• On campus childcare options
• Affordable parking (from just $6.15 a day)
• Salary packaging options

Questions?

For more information about this opportunity, please contact Jessica Sinclair (Manager, Student and Academic Administration), at [email protected].

For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Resume
• Cover letter summarising how your background aligns to the 'About You' section (max. 2 pages)

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close Sunday 16 March at 11.00pm AEST (Job Reference Number R-49143). Please note that interviews have been tentatively scheduled for Friday 21 March.