About The International Coaching Institute

The International Coaching Institute is a private provider and award winning leader in adult personal and professional development with a student community that extends to 105 countries.

We have 19 years’ experience and have trained over 10,000 plus coaches in the areas of business, executive, individual and relationships. We are a culture and values-based team, that is dedicated in delivering a high quality experience to our students and associated community.

We are currently seeking to appoint an administrator superstar to join our existing energetic team to be based at the Institute’s Head Quarters in Albert Park, Melbourne.

The role is responsible for being the first point of contact for our expanding and existing community.

You will be responsible for:

• Work closely with the leadership team
• Ability to work collaboratively and independently to achieve time sensitive outcomes
• Administrator responsibilities including outbound, inbound calls, online events, web-based and email inquiries connecting with potential applicants to explore their options and matching to the their needs to services offered.
• Communication with our internal team and our external student community via phone/email/face to face and our social media
• Driven to achieve and exceed KPI's including Community connections and support to our students.
• Extending invitations to visit the Campus for face-to-face conversations and tour our campus and facilities.

PLEASE NOTE: This is a full-time face-to-face role based in our Melbourne HQ in order to facilitate creativity and collaboration.

To be ideal for this position you will have:

Being culturally positive and wanting a place to shine, and showcase your talents for organisation, passion for connecting with others and engaging in conversation with a curious nature to assist others.
• Ability to work both as a productive team member and autonomously as required.
• At least 1-2 years of experience in a similar administrator role preferred- we are willing to consider be flexible for the right applicant.
• Experience with Microsoft Suites advantageous
• Attention to detail is a must-have.
• Ability to multitask, track and meet deadlines
• Clear communication skills in written and verbal communication skills.
• Welcoming warm personality and curious and open to learning!
• A love for personal development, growth, and making a difference.
• The ability to receive and provide feedback.

We are looking for people who are driven for results and have a huge care factor!

We love cover letters; this is your opportunity to introduce yourself and why you want to be part of the team. Those looking for opportunity and not just a job.

What's on offer:

• Initial and ongoing mentoring and training
• The opportunity to learn and grow as a part of a high performance interactive team
• business phone and parking spot
• National & International paid travel (when possible)
• Joining a unique organizational culture, with a team of people who live our values and love our mission.

Please send a cover letter appropriate to this role, together with your resume.

Please note that we do not accept generic cover letters. This is your opportunity to show us what you bring!

We wish you all the best with your application.