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Residential Wellbeing Student Support Officer

Federation University Australia
Ballarat, VIC
A$76,500-$85,897 p/a + plus up to 17% super
Education & Training → Student Services
Full-time
On-site

Posted 12 days ago

  • Student Services and Registrar - Berwick Campus
  • Full-time, continuing appointment
  • HEW 5 - $76,500 p.a. plus up to 17% superannuation

About the role

You will provide support to residential students by creating a positive learning environment that enhance student mental health and wellbeing. Acting as a positive role model, you will collaborate with students to create an activated and harmonious student community and will be responsible for promoting connectedness, wellbeing, and success.

You will:

  • meet regularly with residential students both informally and through formal programs;
  • develop and implement wellbeing initiatives and support programs;
  • assist residential students to access appropriate support; and
  • monitor residential student behaviour and respond to incidents in accordance with local guidelines and University regulations and policy.

About you

You will have a demonstrated student centred approach with professional experience in supporting international students to resolve complex issues and navigate University services. In addition, you will have experience working within established policies and procedures under general direction, with the ability to apply your knowledge in a structured support role.

You will possess demonstrated:

  • experience working collaboratively with young adults to provide personal support and community development programs;
  • initiative, discretion, and judgement in dealing with diverse and complex support to young adults in a residential setting;
  • ability to identify concerns to wellbeing in young adults and make effective referrals to appropriate support services; and
  • interpersonal and communication skills to build rapport with students and work collaboratively in a multidisciplinary team.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

How to apply

Please apply by Sunday, 23 March 2025.

Applicants are required to submit a resume and a suitability statement not to exceed two-pages.

View position description

About Federation University Australia

Ballarat, VIC, Australia
Education & Training
1001-5000 employees

As Australia’s leading regional university, the desire to transform lives, enhance communities and build a strong and sustainable university informs everything we do.

We became Federation University Australia in 2014 – a new entity bringing together almost 150 years of history making us as one of the oldest universities in Australia.

We have campuses in Victoria across Ballarat, Berwick, Gippsland and the Wimmera, as well as vocational and trade education at our Victorian TAFE campuses.

We are a diverse community with over 18,500 domestic and international students, 1,650 staff and 118,000 alumni across Australia and the world.

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