• Academic Services Division
• This is a full-time continuing position with salary in the range $113,377.67 - $127,112.24 (HEW 8), plus a generous super allowance of up to 17%.
• Lead the strategic direction of student enrolment and compliance, ensuring exceptional service and adherence to legislative requirements.
• This role offers the opportunity to drive process improvements and lead a dynamic team in a fast-paced university environment.
• Based at our St Lucia campus

About This Opportunity

Lead the strategic management and delivery of enrolment, progression, and ESOS compliance processes, ensuring exceptional service and expert guidance in accordance with University policies and legislative requirements.

Key responsibilities will include:

Academic Calendar Management

• Develop, coordinate, and publish the University's Academic Calendar, ensuring accurate key dates.

International Student Compliance

• Oversee ESOS Act compliance, including data surveillance, regulatory reporting, and processing student requests (interruptions, withdrawals, transfers).

Enrolment & Progression Management

• Manage complex enrolment processes (retention, late enrolment, duplicate records) and student progression interventions.

Policy & Advisory Support

• Provide expert advice on enrolment policies, procedures, and legislative requirements to senior management, faculties, schools, and students.

Process Improvement & Analysis

• Conduct business analysis and process mapping to identify and implement improvement opportunities, including digitisation and automation.

Team Leadership & Management

• Lead the Student Enrolments team, including performance management, staff development, workload monitoring, and resource allocation.

About You

• Degree/qualifications and extensive relevant experience.
  
• Demonstrated management and organizational skills, strong analytical and problem-solving abilities, and experience in interpreting and operationalizing legislative requirements and policies within higher education (specifically related to student enrolments and ESOS compliance).
  
• Demonstrated leadership in staff supervision, training, and performance management, with excellent communication skills for report writing, negotiation, and stakeholder liaison.
  
• High-level digital literacy, including experience with enterprise systems (PeopleSoft Campus Solutions and Business Objects desirable), and ability to achieve goals within inflexible deadlines while maintaining compliance.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
  
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
  
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
  
• Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the 'About You' section
• Resume

For more information about this opportunity, please contact Mina Singh at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

Applications close Wednesday 19 March 2025 at 11.00pm AEST (Job Reference Number - R-49228). Please note that interviews have been tentatively scheduled for 27 March 2025.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.