About This Opportunity

As a key member of the Student Support and Wellbeing Senior Leadership Team, these roles lead and oversees a portfolio of professional teams, delivering proactive and impactful support services that enhance student success at UQ.

The 2 positions are;

Senior Manager, Education and Wellbeing

Senior Manager, Accessibility and Welfare

Key responsibilities will include:

Team Leadership & Management

Supervise and manage staff, ensuring excellence in service delivery across key areas of Accessibility and Welfare.

Strategic Leadership & Service Development

Provide leadership for strategic initiatives and projects to enhance the student experience and drive continuous improvement.

Resource Management & Budget Oversight

Manage budgets, staffing levels, and ensure adherence to relevant policies and procedures.

Data Analysis & Reporting

Utilize data and performance indicators to inform service delivery, evaluate outcomes, and drive continuous improvement.

Stakeholder Engagement & Collaboration

Build and maintain effective relationships with internal and external stakeholders to enhance the student experience.

About You

• Postgraduate qualification or progress towards, with at least 5 years of relevant experience.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Proven experience in project management, service improvement, and delivering client-centred services.
• Experience leading and managing teams, with the ability to work effectively under pressure and manage critical incidents.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter (please include your preference from the above 2 positions or specify if the application is for both roles)
• Statement addressing the 'About You' section (no more than 3 pages)
• Resume

For more information about this opportunity, please contact Kym Powell at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

Applications close Sunday 2 March 2025 at 11.00pm AEST (Job Reference Number - R-47685). Please note that interviews have been tentatively scheduled for 11 March 2025.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.