Job Title: Medical Receptionist, Full Time

Location: Bend Orthopaedics, South Brisbane.

About Us: At Bend Orthopaedics we provide exceptional healthcare services to our community. Our team is passionate about patient care, and we are looking for an agile, motivated, and dynamic Medical Receptionist to join us in delivering outstanding service.

Job Description: As a Medical Receptionist, you will be the first point of contact for our patients. Your role is crucial in ensuring a smooth and welcoming experience for everyone who walks through our doors. We are seeking a professional who is not only organized and efficient but also compassionate and patient focused.

Key Responsibilities:

• Greet and assist patients with a warm and friendly demeanour
• Schedule and manage patient appointments efficiently
• Handle phone calls, emails, and other communications promptly
• Maintain accurate patient records and manage data entryO
• Assist with billing and insurance processing
• Assist with the preparation of medical reports and other documentation
• Workcover, DVA and Medico legal file management
• Theatre bookings and billings
• Coordinate with medical staff to ensure seamless patient care
• Uphold confidentiality and comply with healthcare regulations

Requirements:

• Previous experience as a medical receptionist or in a similar role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in using medical software and office equipment
• Ability to work in a fast-paced environment
• High level of professionalism and attention to detail
• A keen eye for detail and the ability to work accurately under pressure
• Familiarity with medical terminology and procedures
• A positive attitude and a team player

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• A supportive and collaborative work environment
• The chance to make a meaningful impact on patient's lives

How to Apply: If you are an agile, motivated, and dynamic individual who is passionate about patient care, we would love to hear from you!