About the role

Adventus Australia is seeking an experienced IT Engineer to join our dynamic team. In this full-time role, you will be responsible for providing high-quality IT support and technical expertise to our clients in the Melbourne CBD and surrounding areas. The role offers a flexible work arrangement, with the opportunity to work both on-site and remotely.

What you'll be doing

• Providing first-line IT support and troubleshooting for a variety of hardware and software issues
• Installing, configuring, and maintaining computer systems, networks, and peripheral devices
• Responding to and resolving IT-related incidents and service requests in a timely manner
• Collaborating with the wider IT team to implement new technologies and solutions
• Documenting IT processes and procedures to ensure consistency and reliability
• Providing training and guidance to end-users on the effective use of IT systems and applications

What we're looking for

• Relevant tertiary qualification in Information Technology or a related field
• Minimum 2 years of experience in an IT support or IT engineer role
• Strong troubleshooting and problem-solving skills
• Proficient knowledge of Windows and macOS operating systems
• Familiarity with common business software, networking, and hardware
• Excellent communication and customer service skills
• Ability to work independently and as part of a team

What we offer

At Adventus Australia, we are committed to providing a supportive and flexible work environment that empowers our employees to thrive. We offer a competitive salary, opportunities for professional development, and a range of employee benefits, including:

• Hybrid work model (on-site and remote)
• Ongoing training and skill development
• Collaborative and inclusive team culture

About us

Adventus Australia is a leading provider of IT solutions and services, helping organisations of all sizes achieve their technology goals. With a strong focus on innovation and customer satisfaction, we are dedicated to empowering our clients and creating a better future through the power of technology.

Apply now