Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
• 4 extra mandatory leave rest days per year
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

What is the role?

Do you have excellent organisational, customer service and interpersonal skills and want to work for an Agency that makes a big community impact? Do you thrive in a mission-driven environment where your efforts will contribute to Australia's public safety?

At the AFP our workforce is our greatest asset, and we are seeking experienced and dynamic individuals to join us in building and delivering a skilled and committed law enforcement workforce.

As the AFP continues to expand, we anticipate upcoming vacancies in our Recruitment Branch at the Band 4 and Band 5 levels.

The Recruitment Team sits as part of the broader People Command. We provide expert recruitment advice and services to our internal clients, represent the AFP brand as the first point of customer service for candidates, and ultimately support the strategic intent of the AFP by recruiting the people we need, both now and for the future.

There are four sections within the Recruitment Team as follows:

Talent Acquisition Services Team - Responsible for the recruitment of support (corporate services) and specialist roles into the AFP, as well as any internal recruitment. The team works closely with our internal clients to understand their talent needs, develop attraction strategies, and guide them through the recruitment process with advice and processing support.

Sworn Recruitment Team - Responsible for bulk recruitment for new police and protective service officer recruits. The team administers bulk recruitment and assessment centres year round, supporting candidates through their journey towards becoming police officers and protective service officers.

Talent Strategy and Operations - Responsible for identifying, implementing and measuring reform solutions that deliver on the strategic talent needs of the AFP, and support the Recruitment function through continuous improvement and innovation of its core operations. This team is recruitment project focused.

Emerging Talent Team- Responsible for bulk recruitment programs including the AFP’s Graduate and Directions Programs (First Nations Employment Pathway), the team’s work involves managing annual bulk recruitment processes and providing program management support to program participants within the business, as well as our internal clients who supervise participants.

You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.

What will you do?

Generally day to day responsibilities may include:

• Processing recruitment actions and selection outcomes using the in-house recruitment system (SAP Success Factors).
• Providing candidate care via email and phone as applicants move through various recruitment gateways, including a high level of customer service in response to queries through the AFP Recruitment hotline and via our central mailbox.
• Being a positive and informative brand ambassador for the AFP in interactions with candidates and any attendance at Career Fairs or assessment centres.
• Generating letters of offer, and relevant documentation to ensure a positive and timely onboarding experience.
• Liaising with a variety of internal stakeholders in response to their recruitment requirements to ensure operational and business needs are met.
• Contributing to the review and evaluation of recruitment policies and processes to enhance the delivery of recruitment to the AFP.
• Producing reports and updates on recruitment processes and other relevant statistics.

In addition to the above responsibilities, the Band 5 will:

• Advertise vacancies internally or on external job boards including Seek, APSJobs, Linkedin etc (Band 5).
• Think creatively and strategically in the way we market, target and attract critical and required skill sets.
• If required, participate in recruitment and selection assessment centres.
• Assist with the ongoing improvements and maintenance of policies and procedures relating to recruitment and talent processes.
• Assist with reform work and driving continuous improvement initiatives across the recruitment function.

Is this the perfect role for you?

Our ideal candidate will:

• Have strong customer service skills.
• Solve problems, prioritise work and meet deadlines.
• Be confident, clear and concise when communicating over the phone and in email.
• Enjoy working in a lively and collaborative team environment.
• Enjoy delivering work against a process or defined workflow.
• Be confident with the Microsoft Office suite and comfortable learning new systems and processes.
• Have a good eye for detail.

Essential Requirements

• You must be located in the ACT or be willing to relocate.
• You must be an Australian Citizen at the time of application.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• Demonstrated experience in administrative/customer service roles or related fields is essential for the Band 4.
• Demonstrated experience in agency or APS recruitment is essential if you are applying for the Band 5.

Additional Information

• This position is an AFP Band level 4 and 5.
• This role is located in Canberra and applicants are expected to be based in ACT Region.
• This advertisement is to create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months.

Commitment to Diversity & Inclusion

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQI community and people with a disability.

Contact Officer -Carla Babic,​

Contact Officer Email:[email protected]

Applications Close: 11:59pm (AEST) 20/03/2025