Brickworks VIC has an exciting opportunity for an enthusiastic and passionate Project Colour Consultant (Part-Time, 21 hours per week) to join our team at our Design Centre in Lynbrook, VIC.

Reporting to the Retail Sales Team Leader, your primary responsibility will be to provide expert colour scheme and design advice, along with outstanding customer service, to assist clients in selecting exterior colours for their new homes.

In addition, you will support both internal and external customers with a range of service and sales enquiries across Brickworks’ extensive product range. This role involves delivering exceptional customer service through multiple channels, including phone, email, and digital platforms.

Duties include but not limited to:

• Schedule and manage client selection appointments, guiding them through colour themes and material choices.
• Assist with product planning using Brickworks' range and complete selection sheets.
• Provide professional advice on Austral Bricks and Brickworks products, ensuring all sales enquiries are handled promptly via phone, email, and digital channels.
• Process and verify customer orders in Maximise and Salesforce, handling order changes and maintaining accurate records.
• Ensure all colour selections are entered in Salesforce and follow pricing guidelines, confirming details with customers before processing orders.
• Report weekly on key metrics, including DIFOT, Net Promoter Score, customer visits, and board pack figures.
• Support the smooth operation of the Design Centre and maintain a clean, presentable workspace.
• Represent Austral Bricks as a front-line company ambassador, providing high-quality service to customers and assisting in business growth.
• Ensure efficient banking and adherence to company policies.

Success Requirements:

• Qualification in Interior Design, Visual Merchandising, or related field preferred
• Building industry knowledge and of building products would be an advantage.
• Passionate about customer service and demonstrated experience.
• Experience with colour selections and/or interior design would be ideal.
• Excellent administration, organisational and problem-solving skills.
• Proficient in Microsoft Office.
• Excellent verbal and written communication skills.
• Ability to work autonomously and in a team.

Why join us?

• Charitable Partnership: Proudly support Children’s Cancer Institute (CCI).
• Inclusivity: We value diversity and maintain an inclusive workplace.
• Family Support: Enjoy our company parental leave scheme.
• Employee Benefits: Join the Brickworks Employee Share Plan (for eligible employees).
• Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.
• Growth: Ongoing education, training, and career progression opportunities for all employees.
• Support: Access support programs for you and your family through our EAP provider.
• Discounts: Product Discounts are provided for staff and family and friends of staff.

Who we are

Brickworks is one of Australia’s largest and most diverse building material manufacturers, housing some of Australia’s best-known building material brands.

With a broad product portfolio including clay bricks and pavers, concrete masonry blocks, retaining wall systems, stone, advanced cladding systems, roof tiles, and timber battens, Brickworks operates manufacturing and sales facilities across Australia, New Zealand, and North America, uniquely positioned to meet the demands of the building industry.

How to Apply

You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.

Submit your resume and cover letter via the “Apply” button.

For more information about Brickworks please visit our website https://www.brickworks.com.au/

Brickworks does not accept unsolicited applications from employment agencies.