Reception and Intake Officer

Ted Noffs Foundation
Randwick, NSW
A$37.35-$40.05 p/h
Administration & Office Support → Receptionists
Full-time
On-site

Posted 11 days ago


About Us:
Originally named The Wayside Foundation, The Ted Noffs Foundation was established in 1970 by the great Australian humanitarian, Reverend Ted Noffs, and renamed in 1992 to honour his life’s work.

Our services are focused on helping young people with drug, crime and mental health issues and have achieved significant success. Today, we run services across NSW, ACT and QLD with over 150 staff and nearly 300 volunteers committed to helping disadvantaged young Australians.

Role

Noffs is looking for a Reception and Intake Officer to work at PALM, our residential rehab program. Duties include taking and managing incoming calls, meeting all new clients who are checking in to the facility, and providing administration support for our residential rehab program. This role is the first point of contact for clients who are young people, and their families, support services and the general public looking to engage with rehab. In this role. you will be required to provide referral, intake and administration support as part of the PALM team. This is an ideal role if you have experience working in a medical office.

Responsibilities and Duties include but not limited to:

  • Take all incoming calls for the Ted Noffs Foundation professionally and direct as appropriate.
  • Provision of up to date information about the Foundation.
  • Assist with responding to external enquiries.
  • Liaise with all visitors and clients to the center.
  • Provide support for staff in areas including but not limited to I.T, phones, software systems, assets, and equipment.
  • Assist with ordering and maintaining of office supplies, stationery, kitchen supplies and amenities.
  • Coordinate the process and assist with purchasing functions for Program Units.
  • Collect, open and distribute mail and deliveries, and arrange couriers.
  • Ensure the main office is clean and tidy at all times.
  • Assist with system set up and induction for new staff where required.
  • Assist with overall administrative and operational functions PALM.

Maintaining the client database and recordsTed Noffs Foundation is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes, but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and
Linguistically Diverse backgrounds.

How to Apply:
Submit your application via SEEK which must include a Resume and a Cover Letter outlining why you are the right person for the role. As interviews will be conducted on a rolling basis, applicants are encouraged to apply at
the earliest point and will be highly regarded. Interviews may be offered upon application.

Please note only successful applicants will be contacted. For further information, contact us at jobs@noffs.org.au.


About Ted Noffs Foundation

Caboolture, QLD, Australia

Originally named The Wayside Foundation, Noffs Foundation was founded in 1970 by the great Australian humanitarian, Reverend Ted Noffs and his wife Margaret Noffs.

During their remarkable careers of pioneering initiatives for young people, the Noffs established Sydney’s first crisis centre in 1968, set up the first Drug Referral Centre in Sydney in 1967, co-founded the Aboriginal Affairs Foundation in 1962 and co-founded Lifeline in 1963.

Ted’s son, Wesley and his wife Amanda Noffs took over the foundation after Ted suffered a stroke. They renamed the organisation, The Ted Noffs Foundation. Wesley and Amanda worked alongside academics to create the country’s first drug and alcohol rehabilitation centre for adolescents known as PALM. The community and government immediately supported the idea and the work of Noffs Foundation spread across Australia.

Source: This is an extract from the company's own website.

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