Position Overview
This role provides comprehensive administrative support to our field service, manufacturing, and assembly workshop teams. Candidate will contribute significantly to the efficient running of the service operations with a focus on the company ERP systems, to ensure all accounting procedures are followed and general administrative deadlines are achieved.

Responsibilities

• Open and close service and manufacturing jobs, dispatching picking slips, technician timesheets and maintaining detailed records in the ERP system.
• Monitor Work-in-Progress (WIP) by running PIRs (Pre-Invoice Reports) for service jobs, overseeing invoicing, and ensuring all relevant documents are organised in job folders.
• Receive and process supplier invoices through GBS (Global Business Services), ensuring timely payments and liaising with relevant departments regarding product receipts.
• Proactively follow up with customers for purchase orders and ensure supplier invoices are receipted in time to meet service invoicing deadlines.
• Assist with maintenance of service employee records, accounts payable and accounts receivable processes.
• Manage administration of all safety management reporting and inductions.

Experience and Qualifications

• Minimum of three years of experience in a similar administrative role, preferably within manufacturing/field service industry.
• Strong interpersonal skills with the ability to effectively communicate with colleagues, customers, and service providers.
• Excellent organisational skills with a keen attention to detail in handling administrative tasks.
• Proficient in Microsoft Excel & Word, and experience with ERP software, particularly Pronto.
• Ability to prepare technical and sales documentation efficiently.

Benefits of working at Jaques

• Competitive remuneration package
• 13% Superannuation
• Employee assistance program (EAP).
• Strong and supportive leadership team.
• Ongoing training and development opportunities.

About Us

Terex is a global manufacturer of materials processing machinery and aerial work platforms. We design, build and support products used in construction, maintenance, manufacturing, energy, recycling, minerals and materials management applications. Certain Terex products and solutions enable customers to reduce their environmental impact including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste.

Our products are manufactured in North America, Europe, Australia and Asia and sold worldwide. We engage with customers through all stages of the product life cycle, from initial specification and financing to parts and service support.

Offering opportunities for continuous improvement through courses and training, Terex provides team members with a rewarding career and the opportunity to make an impact. Women@Terex provides a supportive network for Terex women in their jobs and careers.

We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement.

It’s an exciting time to be part of the expanding manufacturing sector – come join us!

It is the policy of the company to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal or external candidate based on work-related factors and without regard to non-work-related factors including race, colour, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status.