About the company:

A Melbourne-based luxury builder, this company specialises in crafting bespoke homes with a commitment to quality and personalised service. They offer a comprehensive process, managing every stage from concept to completion, ensuring designs are tailored to individual lifestyles. With a focus on excellence, they collaborate closely with experts in architecture and interiors to create homes that reflect their clients’ visions. Known for clear communication and cost certainty, their reputation is built on trust and craftsmanship.

About the Role:

We are seeking an experienced Executive operations professional to provide high-level support to our clients directors. You will manage priorities, schedules, communication, and strategic initiatives, ensuring seamless coordination across the business. Your role will involve driving operational efficiencies, improving workflows, and supporting data-driven decision-making. You will also foster strong relationships with internal and external stakeholders, ensuring KPIs and performance goals are met. This is a key role for enhancing executive productivity and team collaboration.

Your responsibilities will include:

• Provide high-level executive support to directors, managing priorities, schedules, and commitments.
• Oversee strategic initiatives, ensuring alignment with business objectives and operational efficiencies.
• Coordinate meetings, events, and travel logistics, ensuring all arrangements support business priorities.
• Act as a liaison between directors and internal/external stakeholders, fostering strong relationships.
• Manage communication, reporting, and presentations, ensuring professionalism and clarity.
• Identify opportunities to streamline processes and improve executive productivity.
• Assist in data analysis and decision-making, ensuring effective execution of strategic plans.
• Support division managers to ensure KPIs are clearly communicated and deadlines are met.
• Foster a high-performing team culture, providing coaching and feedback to maximise team potential.
• Track performance metrics and implement improvements to enhance team and operational performance.

Requirements:

• Proven experience managing executive schedules, correspondence, and strategic priorities with 100% accuracy, ensuring all critical tasks and commitments are executed within agreed timeframes.
• Strong track record of ensuring 90% of meetings, projects, and initiatives are completed on time, with regular follow-ups and process improvements implemented to enhance executive productivity.
• Ability to implement at least three process enhancements per year, driving improvements in productivity, cross-functional collaboration, and operational efficiency.
• Demonstrated experience in supporting leadership teams, ensuring 90% of strategic initiatives and action items are completed within set timelines with clear tracking and reporting.
• Proven ability to maintain operational efficiency and compliance, ensuring 100% accuracy in records, financial administration, and event coordination, with internal and external communications addressed within 24 hours.

How to apply

Click APPLY or email your resume to [email protected]. For a confidential conversation, please call Mollie on 0415 031 988.

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