About the Company
As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.com.au

Culture
Our employees enjoy working with MSS because we:

• Have a high people and culture focus;
• Offer extensive development and progression opportunities;
• Provide stability and certainty in a role;
• Work collaboratively together and are high achievement focused;
• And because we know how to have fun whilst getting the job done.

The roles, responsibilities and duties of a Security Site Manager can be performed in many different sectors and varying roles. This Position Description outlines the general duties in line with specific role types and acts as a guide rather than a comprehensive list of tasks.

About the Role
MSS Security is seeking a dedicated and professional Security Site Manager to join our team in the heart of Sydney's CBD. In this role, you will be responsible for ensuring a visible security presence while maintaining a proactive and vigilant approach. As a valued member of our enthusiastic, customer-focused team, you will contribute to the safety and security of the building, staff, and visitors, while building strong relationships with internal stakeholders. This is a Monday to Friday 7am to 4pm position.

Key Responsibilities:

• Oversee Security Operations: Manage day-to-day security activities across the site, ensuring all operations are carried out efficiently and in line with company policies and procedures.
• Supervise Security Team: Lead and motivate a team of security officers, ensuring all tasks are executed to a high standard.
• Access Control Management: Ensure that access control systems are functioning correctly, authorizing and monitoring the entry and exit of personnel, contractors, and visitors.
• CCTV Surveillance: Monitor CCTV systems to detect and respond to security threats or incidents promptly.
• Customer Service: Provide a professional, courteous, and proactive security presence while offering exceptional customer service to staff, tenants, and visitors.
• Emergency Response: Act as the first point of contact in emergency situations, coordinating responses such as evacuations, first aid, or liaising with emergency services.
• Incident Reporting: Ensure that all security incidents are documented accurately, and appropriate action is taken in accordance with policies.
• Visitor Management: Oversee visitor sign-in and induction processes, ensuring safety and compliance with building protocols.
• Compliance and Auditing: Ensure that all security systems, processes, and policies are compliant with relevant laws and regulations.
• Liaison with Stakeholders: Build and maintain strong working relationships with internal stakeholders, contractors, and other key parties to ensure smooth operations.

Skills and Experience

• Certificate II in Security and a current First Aid certificate.
• Valid NSW Security Licence.
• Proven leadership and experience in managing a security team.
• Strong commitment to security, reliability, and professionalism.
• Excellent communication, interpersonal, and conflict resolution skills.
• High level of computer literacy and proficiency in operating advanced security systems.
• Strong ability to make decisions under pressure and handle emergency situations effectively.
• High level of integrity, sound judgment, and attention to detail.
• Experience in managing security audits, compliance, and incident reporting.

If you think you got transferrable skills and are interested in joining the security industry but do not hold a qualification or licence, please take the time to consider our Scholarship Program. Further information can be found on our website www.msssecurity.com.au/employment/scholarships

Master Licence Number: 408742075

How to apply
MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.

To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.