About the role

Both office based and on the go, as the Operations Team Leader - Disability Support at Choice Support Tasmania, you will play a vital role in overseeing the smooth operation of our disability support services in Devonport and Launceston, Tasmania. In this full-time position, you will lead and inspire a team of dedicated support workers, ensuring they provide exceptional care and support to our clients.

What you'll be doing

• People Management and coordinate the day-to-day operations of the disability support team, including supervision, and performance management
• Conduct frequent and spot checks to ensure the smooth running of the household in terms of cleaning and WHS
• Ensure all support services are delivered in accordance with the participants' care plans and organisational policies and procedures
• Foster a positive and collaborative team environment, providing guidance, coaching, and support to your team
• Identify and address any issues or concerns that arise, working closely with participants, families, and other stakeholders
• Contribute to the continuous improvement of our disability support services, including the development and implementation of new initiatives
• Maintain accurate records and documentation, and prepare reports as required
• Direct care assistance to allocated participants to build a strong rapport with the participants and their family

What we're looking for

• Significant experience in a similar leadership role within the disability support or community services sector
• Excellent interpersonal and communication skills, with the ability to effectively liaise with participants, families, and other stakeholders
• Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks
• Demonstrated experience in leading and developing high-performing teams
• Thorough understanding of relevant legislation, policies, and best practices in disability support
• Relevant tertiary qualification in a related field (e.g., disability studies, social work, or community services)

What we offer

• Competitive salary and benefits package
• Ongoing professional development and training opportunities
• Supportive and collaborative work environment
• Opportunities for career progression and growth
• Employee wellbeing initiatives, including EAP programs

About us

Choice Support Tasmania is a leading provider of disability support services originally in the Hobart region. We have ventured into the north of the state in 2022 and are growing!

Our mission is to empower individuals with disabilities with better choices to live a better life, and we are committed to delivering high-quality, person-centred care and support. With a strong focus on innovation and continuous improvement, we strive to be at the forefront of the disability support sector.

If you're passionate about making a difference in the lives of people with disabilities, we'd love to hear from you. Apply now to join our dedicated team!