About Us

Bayside Smiles is a family focused dental practice located in Moorabbin and Black Rock.

Our care is centered around longevity and helping our patients achieve optimal health. Most of all – we treat our patients and staff as family.

Our practices are modern and are well maintained, QIP Accredited and utilise a lot of technology including digital scanning, Cerec and 3D Printing. A range of services are offered including general dentistry, cosmetic dentistry, implants, orthodontics and aligners and we closely collaborate with a team of specialists.

About the Role

Our front desk superstars are the faces of our practices. Our patients love to connect with our team and have formed strong relationships with many of our front desk team over the years. Typical tasks include:

• Greeting patients and making them feel welcome.
• Managing phone calls.
• Managing the appointment books utilising D4W.
• Managing billings utilising HICAPS.
• Administrative tasks.
• Assisting with sterilisation when necessary.
• Assisting patients and dentists with treatment plans.

We are looking for our next superstar to help care for our patients on Tuesdays, Thursdays and Saturdays.

About You

You are friendly, bubbly and love interacting with people.

You are looking to develop long term relationships with patients and the practice team.

You bring a “can do” attitude to all that you do. You appreciate your team helping you and then reciprocating the favour when they need help.

You are focused on excellent customer service and always looking for ways to improve.

Skills and Experience

A certificate III or IV in Dental Assisting is ideal with a sound knowledge of dentistry and procedures.

You have a working knowledge of sterilisation procedures and infection control.

You are a fast learner, adaptable and open to learning new skills.

Benefits

Family discounts are a feature of our team.

Growth is available for a candidate seeking to expand their knowledge, responsibilities and remuneration. However, if not desired you do not have to take on exhaustive practice management tasks.

Mentoring is available from the management team to allow you to upskill in areas of practice management if desired. We love helping our team grow!

We have regular activities and events - our team is always having fun.

If you want to strive for excellence in a nurturing environment, please send us your resume and cover letter outlining:

• Your experience in dental reception, and nursing if applicable.
• Your approach to your role as a receptionist, including your unique communication style.
• Why you want to part of our team and our growing business.