Our client is seeking a highly motivated and detail-oriented Team Leader to oversee their team of loan processors and ensure efficient and accurate loan processing operations. Due to excellence and growth in their business model, this is a newly created and exciting role! The ideal candidate will have strong leadership skills, a deep understanding of loan processing procedures, and the ability to drive team performance while maintaining compliance with industry regulations.

Your Responsibilities:

• Lead, mentor, and supervise a team of 8 loan processors to ensure timely and accurate processing of loan applications.
• Monitor loan pipelines, ensuring adherence to company policies, regulatory requirements, and service level agreements.
• Provide training and guidance to team members on loan procedures, compliance standards, and best practices.
• Collaborate with mortgage brokers, underwriters, and other departments to facilitate smooth loan transactions.
• Review and analyse loan files for completeness and accuracy before submission to underwriting.
• Identify process inefficiencies and implement improvements to enhance productivity and customer satisfaction.
• Address escalated issues and provide solutions in a timely manner.
• Maintain up-to-date knowledge of industry trends, regulatory changes, and financial products.
• Generate reports on team performance, loan processing timelines, and other key metrics.

Your skills and qualifications:

• Bachelor's degree in finance, business administration, or a related field (preferred).
• Minimum of 5 years of experience in loan processing, underwriting, or a related financial services role.
• Prior leadership or supervisory experience in a loan processing or mortgage environment.
• Strong understanding of loan documentation, underwriting guidelines, and regulatory compliance.
• Excellent organisational and problem-solving skills.
• Effective communication skills with the ability to motivate and lead a team.
• Proficiency in loan processing software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and manage multiple priorities.

Apply now for your opportunity to work for a business that is showcasing growth year and year and will continue to climb to the top of their field. Call Vae if you have any further questions on 0420 799 863 or email [email protected]