
Administration / Sales & Marketing / Operations Support
Cooee Water
Posted 16 days ago
Admin / Sales & Marketing / Operations Support (Possible job share options)
Company Overview: Cooee Water Australia is a family-owned business dedicated to providing exceptional service with courtesy, respect, and professionalism. We specialize in tailored filtered drinking water systems for a variety of environments, including businesses, schools, and factories.
Position Overview: We are seeking a versatile and proactive individual to join our expanding team in Maroochydore. This full-time role (38 hours a week) offers flexible hours to promote a healthy work-life balance.
Key Responsibilities:
Reception & Administration:
- Manage incoming phone calls and respond to walk-in customers.
- Perform data entry tasks and maintain the Service M8 CRM.
- Handle customer and supplier email correspondence.
- Assist with invoicing and order processing.
Service Coordination:
- Coordinate fault callouts and schedule service technician jobs.
- Communicate with regular clients and manage stock orders.
- Organize subcontractors for installations.
Marketing:
- Oversee social media platforms (Instagram, Facebook, LinkedIn).
- Send monthly emails via Mailchimp to target audiences.
- Manage Google presence for our Sunshine Coast and Redlands locations.
Sales Support:
- Allocate jobs and leads to appropriate team members.
- Onboard new clients and update customer information.
- Create quotes and establish service agreements.
Qualifications:
- Strong verbal and written communication skills.
- Technologically savvy with experience in customer service.
- Organized, adaptable, and able to support various business areas.
- A positive attitude and a happy disposition are essential.
Preferred Experience:
- Familiarity with Service M8 (CRM) and Xero is advantageous, though training will be provided.
Working Hours: Standard hours are 8:00 AM to 4:00 PM, with flexibility to accommodate individual needs.
Application Process: If you are enthusiastic about contributing to a customer-focused team and growing within a dynamic role, we encourage you to apply.
About Cooee Water
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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